Sr Product Manager
SunJewels Pvt Ltd
Total years of experience :13 years, 4 Months
➢ My role revolves around all facets of Product management activities of the in-house ERP used for monitoring employee performance on a real-time basis, ideating new sellable features, getting the product developed and the deliverables shipped in release cycles, conducting demos with prospective clients, closing new accounts, onboarding clients, tenant support and user training. ➢ Reporting to the Chairman and MD, I head the Product Line for the in-house Real-time Performance time tracking and operational compliance ERP. ➢ I Manage 4 accounts, each contributing $10, 000 per year in revenue.. ➢ Gather requirement from end user/ stakeholders, ideating the right mix of UI and business functional logic. ➢ Build the application with best practises from Kaizen and Theory of constraints . ➢ Have successfully conceived the mobile application and flagged off development for the same for a specific client. ➢ Designed the product road map with must have features as required by the stakeholders and clients.
Product link
https://www.youtube.com/watch?v=u50uPOINj38
➢ Primary responsibilities include performing competitor analysis, study existing market and prescribe change, new products in the Remittance - money transfer space. ➢ Have been involved with new Mobile App and revamped portal for the organization’s flagship remittance product Remit2India, which caters to the need of Retail, SME and affiliate clients. ➢ Including products and features which entail best practices which are risk complaint and future proof. ➢ I have successfully participated in PoC for mobile remittance app containing a variety of modules viz Account setup, Rewards & referral and Profile management. ➢ Other responsibilities include aliasing with Dev, UI teams for getting built ready for deployment, assisting the sales teams with Demo scripts, pitch readiness for B2B apps. ➢ Have also conducted market survey of B2C remittance app in a controlled and semi controlled target audience to gauge and provide necessary inputs for the new product to be developed. ➢ Assisting testers and UAT personnel with cases and product functionality. ➢ Have given useful insights on current trends in the market, future outlook and game changing measures to have stand out feature in the new product
Prime Focus technologies Product Manager (Promoted position) - MUMBAI Jun 2016 - Oct 2016 ➢ Promoted in an 18 month tenure from an analyst’s position. Added responsibilities include wholly managing the product pipeline with dedicated projects. ➢ Working closely with Sales and BD teams for quick closures, driving sales by combining right mix of product features
and enhancements as per customer needs.
Prime Focus technologies Product Analyst - Business analysis and Pre-Sales - MUMBAI Feb 2015 - Jun 2016 ➢ Core responsibilities include analysing existing business and prescribing development needs as per client’s requirement and market outlook ➢ Creation of Product pipe line quarter on quarter as per requirements derived from clients. · Pitch existing products to potential clients and initiate a communication flow to continue with sales cycle. ➢ Preparing collaterals for Bid management, responding to RFP/RFI/EOI with Technical presentation, Functional workflows, for smooth negotiation and swift contract closures. ➢ Translate gaps / consumer requirements into product features and specification for development teams. ➢ Work closely with development team to define roadmap and approach for enhancements / new products in the purview of the Product and custom modules for the financial year. ➢ Translate gaps / consumer requirements into product features and specification for development teams. ➢ Work closely with development team to define roadmap and approach for enhancements / new products in the purview of the Product and custom modules for the financial year. ➢ Explore existing services from competitors, perform a comparative evaluation and provide insights to improve the Product line. ➢ Track new trends, emerging technologies in the new media space. ➢ Tracking all developed products and prepare product launch plans for future releases. ➢ Articulate BRD, Use cases and UI, UX flow for development efforts. ➢ Current role incorporates a unique blend of Client engagement, Requirement analysis, Product management and implementation of Enterprise solution in a fast paced, market driven environment using Agile best practices. ➢ Have successfully given useful insights for revamping product related features taking into consideration new requirement by user, competitor analysis and global trends. ➢ Managed products from vision to release. ➢ Working in an Offshore, On site model, liaising with cross functional teams mainly development in Bangalore, Business in Mumbai and Marketing and sales in APAC and North America.
♦ Core responsibilities include successful implementation of products in the Live environment on pre scheduled dates after thorough testing .
♦ To ensure utmost quality and standards in the functioning of all products as these in-turn contribute heavily in generating revenue for the organization.
♦ Responsible for formulating test cases for specific products and handling each test in accordance with manufactureres supporting documents .
♦ Assisting Vendor teams at our project site in fortnightly production movement, once receiving complete UAT sign off from stakeholders and Business teams .
♦ Apps support a wide range of financial instruments viz Equity, Derivatives, SIPs
♦ Participating in pre-launch activities like preparation of marketing / promotional plans, launch activities viz demos, mailers and landing pages on websites, working with design team for finalising content on website to attract existing and dormant customers to new products before launch.
♦ Extracting data from MS SQL DB, preparing daily MIS on the basis of product usage, revenue and turnover generated and presenting figures to GM and senior level management .
♦ Taking complete ownership during testing and implementation phase, motivating junior members of team and vendors for getting products developed in Live on pre-decided release dates.
♦ Estimating time lines for project with GM and senior staffs on the basis of size of testing teams, project impacting areas, target audience strength and providing time lines to vendor, development teams and Project managers
♦ Have successfully tested and launched a number of products across platforms viz, Website, Machine exe based and Mobile / tablet simultaneously and have participated in SIT for all these platforms during testing phase .
♦ Aliasing with the vendors for timely release of Fixes for bugs and new CR, taking into consideration time bound nature of product launches.
♦ Participating in fortnightly patch release, performing mandatory smoke / sanity testing of all applications in CUG before moving objects in Production.
♦ Providing production support whenever necessary, handling Production DB for data extraction, analyzing product yield .
♦ Acting as a co-ordinator, taking into account all issues raised by stakeholders within the organization and liasing with vendor for new fixes, CR or new developments.
♦ Testing complex functionality of financial instruments on wide range of products , negative / crash testing on many occasions to simulate possible worst case scenarios in UAT level .
♦ Testing products on Mobile and Tablets, viz Apple, Blackberry and Android and presenting new ideas and insights for improving product quality on Handheld devices.
♦ Interaction Demo preparation on Adobe Captivate for end user usage, have successfully made demos for multiple products
♦ Responsible for writing Test Cases appropriate to each test run.
♦ Motive of testing is to derive best case scenario where latency is at its least and to achieve maximum throughput to allow very large number of successful orders per second.
♦ Implementing completely tested patch / modules in live, participating in CUG, mock sessions with newly deployed objects and replicating behavior in live-like scenario.
♦ Analyzing low performance software systems and pitch for Change release from developers, if requested by clients or end users of software.
♦ Responsible for providing work instructions to less experienced software testers / executives.
♦ Participating in discussions / sessions with Project managers senior team members in pre testing phase to determine test procedures, timelines and processes . Evaluating test cases for future test runs.
♦ Maintaining backup of data collected while testing in SQL Server Databases and analyzing data using wireshark, Stored procedures and getting to logical conclusion of each test .
♦ Implementing load and stress tests with Transaction generator (Load generating tool) and presenting performance statistics to application teams, Project managers for their valuable suggestion inputs for changes in architecture .
♦ Keep a track of latest objects to ensure only objects tested in UAT are implemented in Production.
♦ Thorough understanding of Version control mechanism with usage of same in day to day testing activities.
♦ Actively participating in Production movements, keeping track of objects and scripts to be deployed in production during Go-Live.
♦ Taking into consideration release notice prescribed by developers during production movement and sharing details of notice with concerned dept members .
♦ Maintaining a repository of checklist, scripts and objects moved in Production for future IT Audit.
♦ Major responsibilities included providing technical support remotely or by visiting client hotel .
♦ Providing functional support and training during UAT and pre-Production roll out phase to end users of the product post GoLive
♦ Gathering requirements from end user and proving it to development teams during development and UAT phase .
♦ Installation of product and SQL DB in client side Servers before Go-live and configuring DB with parameters required for transition ♦ Scheduling daily / weekly DB backups at client hotels once program is functional and running in Production .
Bachelors in Computer science engineering Jul 2010 Vinayaka Missions University, Salem, Tamil Nadu, India Aggregate 64 %
Higher Secondary school leaving certificate Feb 2006 Patuck technical high school and Jr college, Mumbai, India Aggregate 58%
Secondary school leaving certificate Mar 2003 Air - India Modern School, Mumbai, India Aggregate 63 %