Telephone Operator
Four Points by Sheraton Sheikh Zayed Road
Total des années d'expérience :3 years, 4 Mois
Dealing with bookings on phone, mails, face-face and faxing.
Choosing rooms and handing out keys .
Preparing bills and taking payments.
Taking and passing messages to guests.
Dealing with guest complaints and giving information about hotel offers and surrounding.
Reporting directly to the Manager in case of any emergency or updates.
