Project Manager
National Air Cargo Middle East FZE
Total years of experience :20 years, 1 Months
FLUOR LOCGCAP Task Order 5 - Innovative cargo forwarding solutions have increased accuracy to 99.8% in the field and cost efficient material movement.
Re-engineered existing Warehouse
Management System and also designed and implemented training programs that maximized staff resource utilization with cross-training.
Implemented QHSE programs that was honoured at the Dubai Airports 5th Annual Safety and Security Excellence Awards 2015 - Best HSE Project Team
Clients : Fluor International, Inc.
Intra Afghanistan Flights Approval into DWC Al Maktoum International Airport worked with GCAA and DWC/Dubai South Authority to set up and mobilise for Multi Modal Operations.
IT infrastructure in Agent Building 2, DWC, Security Monitoring Systems and office fit out was completed in 2 months timeline.
Business Re-engineering of preexisting processes and well as integration of legacy systems to include Negative Testing to fool proof solutions prior to end user handover.
Clients :
Ministry of Finance (Malaysia),
Amanah Raya Berhad (Malaysia),
Ministry of Housing and Development (Malaysia)
Project managed wide number of Credit and Payment Services from UK and AsiaPac (HongKong, Singapore, India, SriLanka, China) into the Global Service Center.
Call Center set up for all Credit Related Services from UK included agent selection, training, mentoring/coaching.
Remigration of existing work into new GSCs to create opportunity for more areas into GSC Cyberjaya, Malaysia.
Responsible for over 1500 FTE performance and evaluations in a 2500 FTE capacity per shift operations
Clients: HSBC UK, Singapore, Hong Kong, GSC India,
GSC Colombo, Sri Lanka,
GSC Shanghai
Managed 24 x 7 x 365 Operations and Maintenance teams locally and remotely for various projects in the Government, Private Sector and Airport Authorities.
Consultant for B2B applications within Standalone and Regional Airports.