Ann Christin Kopplin

• Reporting directly into Operations Manager Africa and Managing Director.
• Working with major clients in the Middle East and African region on O&G projects in the engineering industry, mainly in UK, France, Iraq, Angola, Nigeria and Ivory Coast. Liaising with colleagues and clients worldwide. Familiar with international requirements, including immigration laws.
• Bids and Tender proposals as well as International Framework Agreement reviews
• Acting as an interface between different departments both internally and externally.
• Managing over 100 expat contractors in a fast-paced environment, including rotational schedule and travel planning support, talent acquisition and correspondence.
• Managing recruitment delivery, dealing with payroll and visa issues, document control and project support.
• Cost Control & Reduction exercises and Invoicing.
• Report writing, including taking minutes, producing business developments reports, location & CV tracker reports, as well as KPI reports. Reporting and presentation skills on Regional Director and Operations Manager level.
• Using Microsoft Office on a daily basis as well as data management and CRM systems such as Bullhorn, TravelTracker and SAP Fieldglass.
• Forming and shaping strong relationships with contractors and clients alike. Having an excellent track record in compliance, client and customer satisfaction.
• Account Management, Business Development and PR.

• Reporting directly into Operations Manager Africa and Managing Director
• Managing recruitment delivery, Executive assistance, Talent acquisition
• Project Support, Document Control, Cost Control and Reduction
• Account Management and Business Development
• Compliance Management
• First point of contact for all clients and contractors in the field

• Dealing with German media, writing press releases, customer service, attending industry specific events

Internship
• Guest relations
• Translation and interpreting tasks
• Managing front desk and taking bookings

• Part-time waitressing, purchasing, staff and customer relations, interviewing potential employees

• Client and customer service and communication
• Creating leasing and financial offers
• Dealing with accidental damage and the related insurance claims
• Personal Assistant for the CEO