آن Njeri, Bartender And Waitress

آن Njeri

Bartender And Waitress

Riu Dubai Hotel by Nakheel

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, ❖ Certificate in Catering and Hospitality ❖ Certificate in Computer Package
الخبرات
8 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 10 أشهر

Bartender And Waitress في Riu Dubai Hotel by Nakheel
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2020

❖ Prepare alcohol or non-alcohol beverages for bar. ❖ Interact with customers, take orders and serve snacks and drinks. ❖ Assess customers needs and preferences and make recommendations. ❖ Mix ingredients to prepare cocktails.

bartender and waitress في riu hotels and resort
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2020

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
Interact with customers, take orders and serve snacks and drinks
Assess customers’ needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations

Waitress And Hostess في Address Fountain View by
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2019 إلى مارس 2020

❖ Product knowledge and good communication skills ❖ Read and executed specifications listed on the Banquet Event Order. ❖ Assisted in ensuring that each event is on time as per the banquet course. ❖ Performed basic cleaning tasks as needed or direct by the manager.

Customer service في Big Five, Ole Sereni Hotel
  • كينيا - Nairobi
  • فبراير 2016 إلى ديسمبر 2018

❖ Effectively promoted specials and up sold selected menu items to reduce waste and increase profits. ❖ Received and stored food and beverage items adhering to all food hygiene regulations and procedures. ❖ Read and understood the important notes and briefing topic every day. ❖ If required to extend shift to complete the given task. (Over time will be paid as per the organization policy). ❖ Actively took part and ensured to follow SOS and SOP.

Hostess في Shade Hotel
  • كينيا - Nairobi
  • يناير 2014 إلى ديسمبر 2015

❖ Provided excellent customer service to everyone who visited our restaurant. ❖ Checked customers ID if necessary to assure they are of legal ❖ drinking age. ❖ Informed guests about restaurant customer loyalty program, or any other specials and promotions. ❖ Checked in with diners to make sure they are enjoying their meals

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, ❖ Certificate in Catering and Hospitality ❖ Certificate in Computer Package
  • في Unity College of Professional Studies
  • يناير 2010

Specialties & Skills

Flexible Working
Culture
Team Player
Problem Solving
Customer Service Skills
CUSTOMER SERVICE
HYGIENE
COMMUNICATIONS
ACTIVE LISTENING
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SUPPORT
HOSPITALITY
Team work
Flexible
Good communication skills
Microsoft PowerPoint
Administration
Office Administration
Office Work
Payments
Microsoft Office
Problem Solving

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

catering and hospitality industry (الشهادة)