Anna AbdulSattar, Customer Service Team Leader

Anna AbdulSattar

Customer Service Team Leader

Dubai Islamic Bank

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, marketing , Human resource , Business
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

Customer Service Team Leader at Dubai Islamic Bank
  • United Arab Emirates - Dubai
  • September 2010 to March 2020

Team Leader in contact point verification Department worked in Dubai Islamic Bank by handling 8 Agents, managing the report, Attendance, KPI ( Key performance indicator ) , and performance of my team, providing the Daily reports to the management, handling indoor and out door sales, arranging the meeting . and attending all types of meeting

Education

Bachelor's degree, marketing , Human resource , Business
  • at Cambridge university
  • September 2017

marketing , business administration

Specialties & Skills

Managerial Skills
Teamwork
Team Player
Sales skills
team player
motivation

Languages

English
Expert

Training and Certifications

Anti money laundering (Training)
Training Institute:
EIBFS
Date Attended:
May 2015
Duration:
7 hours

Hobbies

  • Reading Books and intrested in Marketing and Business
    i have got alot of Awards in detecting fraud cases and working as a team strong team player , know your customer, banking services