PA to the Divisional Managing Director, Regional Operations Director and Regional Finance Director /
RMD Kwikform Middle East L.L.C
Total years of experience :14 years, 1 Months
RMD Kwikform Middle East L.L.C. 11 March 2009 - 11 September 2014
Sharjah, United Arab Emirates
Travel Coordinator / Acting PA to the Divisional Managing Director, Regional Operations
Director and Regional Finance Director / Receptionist
Providing a professionally good and satisfying internal clerical and administrative assistance.
Keeping a record of all letters formally issued to Customers (for Engineering and Commercial Departments).
Managing internal communication and correspondence.
Managing the Director’s calendars and diaries, meetings/conferences.
Fully responsible in arranging business travel arrangements worldwide - for ME Directors, Divisional Directors and all internal staff, particularly the new joiner and leaver.
Managing office events as required.
Scheming and distributing the monthly financial budget reports to the Middle East and UK Directors, GM’s and Operational Heads. Accurately kept it up to date .
Maintaining a track of all the documents related to travel requests.
Providing an up-to-date worldwide contact list.
Managing all Reception duties.
Managing all incoming and outgoing courier requirements and reconcile monthly accounts for Finance department.
Controlling supplies of stationary consumables to be available in the reception area.
Acting as a Fire Marshal leader and Certified First Aider.
Coral Beach Resort 21 February 2005 - 8 March 2009
Sharjah, United Arab Emirates
Front Office Supervisor and Shift Leader
Front Office Receptionist / Cashier / Telephone Operator
Supervising the Front Office and staffs in the absence of the FO Manager.
Attending the daily morning briefing with the General Manager and all other Department Managers.
Assisting guests for a quick check-in and out and assures that their stay is comfortable, satisfactory and provides an updated general information as appropriate.
Attending to an immediate guests’ problems and needs.
Certifying a consistent quality services to all hotel guests.
Responsible for carrying out given duties in a helpful and reliable manner.
Ensuring all stationeries and technical equipment are set in a good condition.
Handling all aspects of financial duties such as cashiering, deposits, refunds and currency exchange.
Filing reports from the FO Manager such as Memos, HOD Meetings, Trainings, Contracts, Duty Roster, Salary Sheets, and Monthly Statistics Reports.
Organizing and assigning the weekly Duty Roster and vacation plans.
Scripting the Monthly Minutes of the Meeting. Preparing the Month End Nationality Reports for the UAE Government.
Concocting in setting up the Front Office Training Plans.
BNC Network - Sharjah Free Zone September 2005 - December 2005
Sharjah FZE, United Arab Emirates
Executive Secretary
Assisting and reporting to the General Manager
Handling and distributing faxes, emails and gate passes.
Ensuring the GM’s office is kept tidy and clean.
Recording, tracking and informing the GM’s daily appointments and schedules.
Sharjah Rotana hotel 14 December 2002 - 30 July 2005
Sharjah, United Arab Emirates
Front Office Receptionist / Cashier / Telephone Operator
Assisting the guests for a quick check-in and check out and assures that they will have a very comfortable stay.
Answering the telephone in a proper manner, etiquette and proper manner.
Addressing guests with their corrective and proper identifications.
Assisting guests’ inquiries and answers them in a correct and proper manner according to the hotel’s standards.
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Dubai Civil Engineering June 2002 - November 2002
Dubai, United Arab Emirates
Office Secretary
Organizing the daily appointments of the Area Manager
Maintaining the proper filing of the Agreements, Contracts, and Site Plans.
Helping out the Engineers in doing the Procurement Schedules and Agreements with the Contractors and Sub-Contractors.
Palm Beach Rotana Hotel August 1999 - April 2001
Dubai, United Arab Emirates
Front Office Receptionist and Telephone Operator
Food and Beverage - Waitress
Providing the guests with a proper hospitality, hygiene and etiquettes to the extent of the guests’ satisfaction and needs.
Able to serve the guests with a proper hospitality, hygiene and etiquettes to the extent of the guests’ satisfaction and needs.
Bachelor of Science in Tourism 1st and 2nd Semester - 1997 - 1998 La Consolacion College - Main Bacolod City, Philippines
Bachelor of Science in Commerce 1st and 2nd Semester - 1995 - 1996 Colegio de San Agustin Bacolod City, Philippines
High School Graduate March 1995 La Consolacion College - Main Bacolod City, Philippines
