FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E)
SHELTON HOTEL
Total years of experience :11 years, 4 Months
Responsibilities:
Over all supervise the office management, conduct meetings and training to the staff.
Managing and Conducting Human Resource Activities
On line Reservation of the Guest and feedback from time to time.
Handles guest complaints and other related problems and Revenue reports Give to the Assistant Manager’s.
Revenue management According to Guest need and market condition.
completing four Month Management Training Program in Med care At Evening Program
covering:
Front office Management
Client Relationship Management
Marketing Strategic Management
Human Resource Management
Responsibilities:
•Greets the VIP guests of the hotel. To satisfied Guest needs and wants, Rooms reservation with smile, and Arranged Conference hall for Guest.
•Maintain cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
•Maintain registration cards of arriving guests and ensures all information should be filled each cards either by other Guest Relation Officers or the guests.
•Assists in sending guest messages or faxes. Handles guest complaints and other related problems and reports on the Assistant Manager’s log book.
Responsibility:
Coordinate them like a team
Training of How to Give presentation to client.
Client relationship management
Learn sales forecast report.
overall process of Sale system.
learning and experiencing,
how ffbl control and mange their human resource through organization development,
pay high compensation to their employees,
motivate their employees,
maintain the record data of their employees through SAP system
ESSENTIAL DUTIES AND RESPONSIBILITIES
Providing the basic banking information to new customers.
Motivating the customers towards the HBL.
One point service provider for the clients and providing solutions for their queries.
Quaid-i-Azam University Islamabad was established in July 1967 as University of Islamabad. It was first started teaching in a rented building and shifted to permanent campus in 1971. In 1976, the university was renamed as “Quaid-i-Azam University” on the century celebration event of Quaid-i-Azam. The university is one of the best universities of the Pakistan and has qualified teaching faculty and in top 300 Asian universities. MASTER Major courses: 1 .Organization development 2 .career planning and development 3. Employee relation Management 4 tourism and hospitality management 5. project management 6. Marketing Activities and Societies: Event Management
Did 4th semester of b.com ( honors) , i got 80 percent marks over all major courses: Economic Accounting and finance Business communication Marketing
got 2nd position in sports gala. got scholarship in 2nd year was monitor of the class in I.com
Did Matric in computer science
