Business Development
Al Falah Holding
Total years of experience :17 years, 10 Months
• Identifying new projects, marketing research
• Maintaining and developing relationships with prospective and existing customers in person and via telephone calls and emails
• Getting inquiries from customers and negotiate prices, contract terms and conditions, commercial aspects
and conclude sales
• Developing effective relationships with customers through regular meetings and identify and obtain further sales and business development opportunities
• Maintaining effective communication with all related departments of company (estimation, operation, accounts, technical, production departments)
• Organizing and participation in an exhibition, conferences (e.g. International Concrete Sustainability Conference etc.)
• Register sister companies with all potential Contractors, Clients, Developers, Customers and obtaining all requirements and specifications
• Deliver exceptional service to and support of existing customers, including product training, marketing support, and timely resolution of customer concerns/problems
• Assisting production team in contacting customers for supply and/or re-scheduling
• Assisting QC department in delivering submittals and getting approvals from consultant and client
• Preparation sales reports to monitor inquires, quotations (Job and Hands Tenders) and signed projects
Opening new business channels and dealing with VIP customers
Scheduling, preparing and attending meetings with key decision makers of target organizations
Maintaining and developing relationships with prospective and existing customers in person and via telephone
calls and e-mails
Establishmeant of long term partnership with organizations, private and public sector
Assisting customers and giving an expert advice to customers about brands of the company
Preparation sales invoices, quotation, the warranty cards, calculation cost of total purchases
Receiving and processing cash, check, credit, deposits transactions and payments
Representing the company at trade exhibitions, events and demonstrations
Monitoring inventory periodically to obtain reorder information to replenish stock
Training a new staff about company brands, sales process and dealing with customers
Handle customer’s complaints and resolve problems in a professional and diplomatic way
Managing operations of the boutique, arranging schedule for boutique staff, preparation different types of
reports for Management
Negotiation with the clients on behalf of the company and advising on suitable Educational Programs abroad,
application requirements and admissions criteria
Developing effective relationships with customers through regular meetings and identify and obtain further
sales and business development opportunities
Preparation business presentations of educational programs and proposals in order to showcase company’s
capabilities to clients
Documents translation, checking all required documents for visa, filling-out of visa application forms for
embassies, schools and universities
Organizing and participation in an exhibitions, conferences
Bringing new processes to the company for its growth, using various marketing strategies and communication
skills in order to brand the company in the market and attract new clients
Maintaining effective communication with all related departments and work with Marketing team to execute
marketing and partnership plans, assessment of the results and feedback
Establishing partnership with all branches in Russia with foreign partners, local and international schools with
the aim of driving study abroad program in Switzerland
Generation of new programs abroad and raise awareness of other company programs
Preparing reports for Management on weekly/monthly basic
Ticket reservation, packaging and specializing tours and vacation packages
Calculating costs for transportation and accommodations (ticketing and booking functions)
Liaising with travel partners, including hotels and airlines
Working and correspondence with international clients in English
Coordination sales promotion activities and approval advertising copy and travel display work
Making pamphlets for the tourist agency
Preparing revenue reports