Anna Thomas

• Single-handedly executed 100+ end-to-end recruitments for senior-level roles including Managers, Team Leads, Engineers (API
6A & 16A), and Technical Specialists — eliminating reliance on external recruitment agencies and significantly reducing cost
per-hire.
• Reduced average time-to-hire by approximately 20-25% through streamlined sourcing, structured interview frameworks, and
proactive pipeline management.
• Improved employee retention by implementing structured onboarding, competency-based evaluations, and regular engagement
touchpoints — contributing to a noticeable reduction in early attrition within the first 6 months.
• Drove in-house hiring model, replacing agency-dependent recruitment and generating meaningful cost savings on external
placement fees across technical and managerial roles.
• Managed employee records, HRMS systems, and personnel files for 40-50 employees in accordance with industry
confidentiality standards.
• Collaborated with IT to build Power Automate flows in Microsoft 365, automating onboarding, recruitment tracking,
performance management, and competency tracking — saving several hours per week in manual HR administration.
• Implemented performance management frameworks including KPIs, appraisals, and competency-based evaluations for field and
office staff.
• Formulated HR policy documents for the supporting office in India and administered operations for a team of 40-50 employees.
• Ensured full compliance with UAE Labour Law, free zone legislations, and internal governance standards.
• Contributed to succession planning by identifying potential successors and mapping internal talent pipelines.

• Track applicant information, manage the hiring process, and build strong relationships with new hires.
• Processed payroll accurately and efficiently for a diverse staff of 20 salaried employees and 100+ hourly laborers.
• Maintained and updated employee records, including performance data.
• Recruited engineers, project managers, site supervisors, and laborers while managing visa and work permit processes in
compliance with Oman Labour Law.
• Coordinated with manpower agencies for large-scale workforce mobilization and demobilization across multiple
construction sites.
• Processed payroll for both salaried employees and 100+ site laborers, ensuring accuracy and compliance with the
Oman Wage Protection System (WPS).
• Administered end-of-service benefits (EOSB), settlements, and contract renewals in line with Omani labour
regulations.
• Ensured Health, Safety, and Environment (HSE) compliance by working with safety officers and conducting site-level
inductions and toolbox talks.
• Managed employee welfare including accommodation, transportation, and site facilities to improve worker satisfaction and
compliance with labour standards.
• Resolved grievances and facilitated conflict resolution between workers and supervisors, strengthening employee
relations and reducing turnover.
• Maintained HRMS records, personnel files, and prepared workforce utilization reports for project managers and senior
management.

• Proactively identified and addressed client concerns preventing escalations and maintaining positive relationships.
• Optimized seamless workflow by charting detailed plans and setting priorities.
• Maintained strong client bonds, consistently exceeding satisfaction levels with 6 major healthcare companies in the US.
• Collaborated cross-functionally with the head office in NJ, USA and recruited almost 700+ Research Scientists, Engineers,
Developers, Product Owners, Drug Safety Specialists, Deviation Management Specialists over 3 years for pharma clients
like Pfizer, Johnson & Johnson, Merck, Alexion, Alcon, Novartis, Seqirus.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations for 200+
employees.
• Managed payroll processing for the clients and handled benefits to compensate employees for the services endured.
• Delivered impactful presentations to senior management influencing key decisions.
• Led a team of 60 members including Delivery Managers and Resource Specialists in developing and implementing new client
onboarding programs and reducing churn rate.

• Project about - Employee Value Proposition, was awarded the best project.

• Conducted performance reviews, assisted in recruitment and onboarding process, and hired 10-15 employees during the
internship.
• Helped in planning and implementing training sessions for the front office, chefs, and stewards.
• Coordinated with HR team to conduct company events and orientations.
• Assisted recruitment team by scheduling phone screens and onsite interviews.