Front Office Front Desk Agent
Park Rotana
مجموع سنوات الخبرة :10 years, 7 أشهر
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information are updated in Opera PMS.
•Assist guest on online check in
•Assist guest to amend flight in behalf
•Handling bookings of Business Center Meeting Rooms
•Connecting business calls
April 11, 2013 - July 15, 2013 Technical Writer
Teloworks Philippines Inc.
Paseo De Roxas, Makati
TRAININGS
April 2012 CCNA Exploration: Network Fundamentals
De La Salle University - Dasmariñas
June 2009 - March 2013 Bachelor of Science in Information Technology De La Salle University - Dasmariñas