Logistic coordinator cum customer Service
SNTTA CARGO
مجموع سنوات الخبرة :5 years, 4 أشهر
Handling freight inbound and outbound inquiries, sales rate routing and flight/sailing schedule.
Coordinates with international and local Agent regarding shipment status and all requirements.
Preparing shipment arrival notice to customer.
Cooperate with operation department during customs procedure, cargo collection and delivery arrangements
Getting the best rates from different Airlines or Liners that has best rates for the satisfaction of the clients
Support the Sales Manager related matters such as preparing the quotations and monthly sales report.
➢ Creating a Job/HBL for Import/Export/Clearance for Sea/Air/Land shipments.
➢ Handling freight inbound and outbound inquiries, sales rate routings and flight / sailing schedule.
➢ Coordinates with international and local Agents regarding shipment status and all requirements.
➢ Preparing Shipment Arrival notice to customer.
➢ Cooperate with Operation department during customs procedure, Cargo collection and Delivery arrangements.
➢ Advising client regarding the documentation required for the shipment.
➢ Updates client with flight / vessel schedule and the shipment status
➢ Tracking all the shipments incoming and outgoing by calling the liners mentioned in BILL OF LADING (BL) or AIR WAY BILL (AWB) by ocean or by air.
➢ Coordinating with forwarders company at origin of the shipment, through asking them the best
quotation for both Air Freight and Ocean Freight
➢ Ensure that pre-alert and necessary documents are secured from Agents and forwarded to clients.
➢ Coordinating with the liners for the charges of the shipment, like Delivery Order, L.C.L or F.C.L and other related charges.
➢ Getting the best rates from different Airlines or Liners that has best rates for the satisfaction of the clients.
➢ Support Sales Manager related matters such as presentation and monthly sales report .
➢ Preparing Purchase Bills for Cash/Cheque payments to Vendors
➢ Invoicing the Customer - both Credit and Cash customer
➢ Preparing Bank Receipts/ PDC Receipts against the customer payment
➢ Checking cash book balance.
➢ Preparing Age analysis Receivables statement per Sales person-
➢ Preparing cash payment vouchers for Cash payments made for other than Job related payments
➢ Following up with customers for their pending payment based on the Statement of Accounts
➢ Providing petty cash based on the requirements of Customer service/Operations department
➢ Collecting receipts for the cash/Cheque given for particular jobs.
➢ Attending Calls
➢ Make appointment for clients.
➢ Greet visitors and direct clients to appropriate location or person.
➢ Respond to queries from the public.