Annalin Moraes, Front Office Executive

Annalin Moraes

Front Office Executive

Al Nabooda Insurance Brokers

Location
United Arab Emirates - Dubai
Education
High school or equivalent, arts
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Front Office Executive at Al Nabooda Insurance Brokers
  • United Arab Emirates - Dubai
  • February 2016 to July 2019

Major Responsibilities :

•Welcome the visitors, clients and guests by greeting them in person and on the telephone and establishing strong relationship with them when they arrive in reception area.
•Handles incoming calls, relay messages and supply information to caller.
•Responsible for extracting ISD calls made from company telephone extension.
•Responsible for answering incoming calls.
•Schedules, reschedules and cancels appointments.
•Directing incoming calls to appropriate person or destinations.
•Responsible to collect and distribute messages and assist with mail distribution and dispatch of documents through courier.
•Assist in resolving clients/visitors issues and complaints.
•Answering calls and taking messages on multi line telephones.
•Responding to emails and office correspondence.
•In addition to the above activities also provides general office support with various clerical activities such as maintaining log book, data entry and fillings.
•Provide admistrative and general support to all members of the mamagement team.


• I have 3 years experience

Receptionist at Ramee Guest line Hotel
  • India
  • March 2011 to October 2011

Major Responsibilities :


•Answering the calls.
•Handling outgoing and incoming mails .
•Handling Spa and Gym Department petty cash.
•Entering stock data for Spa and Gym in Exel sheet.

•I have one month experience of working with Gobal international catering and logistics, Goa, India as

Education

High school or equivalent, arts
  • at national institution of opening schooling
  • March 2015

High school or equivalent,
  • at National Institute of Opening Schooling
  • January 2015

Specialties & Skills

Skin Care
Hair Care
Soft Skills
Customer Handling
Convincing Skills
CLERICAL
CUSTOMER RELATIONS
DATA ENTRY
DIRECTING
GENERAL OFFICE DUTIES
LOGISTICS
MICROSOFT EXCEL
MICROSOFT MAIL
MICROSOFT OFFICE

Languages

English
Expert
Hindi
Expert

Training and Certifications

MS-CIT (Certificate)
Date Attended:
June 2008

Hobbies

  • music