Annas Hammad

Managing a multi million dollars HR & Organization Transformation project for a public entity in KSA

Managing the HR Department at Astra Industrial Group Head Quarter, as an outsource assignment by Philadelphia Consulting, to implement HR policies and processes, Transfer Knowledge and Coach the current team. In this assignment I achieved:
• Running day to day HR & Employee Relations transactions and activities.
• Building the capability of six current HR employees directly reporting to me in the Head Quarters, by coaching, counselling and training them.
• Reviewing the HR policies and simulating the HR processes with the HR headquarter staff plus the HR staff in the local subsidiaries as part of the communications and change plans in order to get their buy in and understanding to help in communicating it to the rest of employees. We also used those review and simulation sessions to enhance the policies and processes and eliminate any inconsistencies.
• Communicating new processes and policies to the employees whenever possible/applicable as per the approved communication plan.
• Discussing and agreeing with the VP and the President on the HR Strategy Vision, Mission and Objectives. I also participated the HR some of the HR staff in cascading HR Objectives and Creating Initiatives for the short and long term.
• Enhancing Performance Management process by removing unnecessary steps and making it more efficient and provides better alignment with corporate objectives, then we started implementing the new process by initiating it and coaching managers on how to cascade objectives and develop SMART objectives and start the performance regular discussions with employees.
• Reviewing, enhancing, and implementing newly designed Org Structures by housing employees in new positions and job titles based on the agreement with the VP.
• Leading the communications regarding new positions and compensation & benefits information for employees.
• Implementing newly developed Compensation & Benefits system and transferring employees to the new Salary Structure.
• Conducting Change Management workshops for the HR functions in AIG’s all subsidiaries and leading the overall communications for the HR implementation.
• Aligning newly developed HR policies & procedures with the new ERP system (SAP) that was being implemented at AIG by a third party vendor.
• Mapping / Designing new HR policies and submitting as a new requirement for SAP customization.
• Developing real data simulations for Employee Share Option Plan and Employee Thrift Plan in order to have it presented to the Board of Directors for approval.
• Knowledge transfer to the AIG HR team.

As a member of the Talent & Organization group, leading the HR Strategy & Transformation team in the Middle East, I have achieved:

• HR Implementation Specialist at TAQA (Khobar-KSA): A government funded energy investments and holding company that I’m handling their HR Department as Transitory period to establish it and ensure the development of HR policies and Processes and assist the business in recruiting the required talents and support the VP in implementing the HR Strategy.
• Successful Training Development and Delivery for eSight SAP project at Saudi Aramco (Dhahran - KSA) As the Training Lead impacting 1000+ employees: I had the privilege to work with a mixed team of Indians and Polish professionals and manage the effort successfully to develop 10 Web based training courses including voice over, and classroom training courses including 100+ simulations.
• 26 months role as the Process Change Lead for HR at Sadara Chemicals in Khobar (Sadara is a multibillion dollars joint venture between Saudi Aramco and Dow Chemicals), and the engagement is regarding an SAP implementation (Transferring the Dow Technology to the new Sadara complex): I achieved the following:
o The design of a total of 30 HR processes which were approved and signed off by the client within 2 months assignment. The processes were based on a pre-approved and communicated Business Process Hierarchy covering 5 HR Scenarios (Manage Organization, Hire to Retire, Administer the Workforce, Manage Talent, and Manage Assets).
o Building and maintaining relationships with all HR stakeholders including the key stakeholders (VP and 8 department managers), that led to the full acceptance of the new processes and systems and a successful Go-Live. What I achieved in this specific assignment by managing the toughest client in that project was recognized by the management and I received a performance recognition and reward.
o Achieving the objective of building a Super User / Change Agents group within HR to be part of the Change Network, and implementing a strong communication and change plans targeting the Super Users and end users.
o Successful Training material development for around 50+ HR course (WBT & ILT), and the training delivery for 2 phases.
o Led the Organization Alignment for HR and was the contact person on ground when it comes to Organizational Alignment for all other tracks.
o Very smooth and successful training delivery for all tracks in wave 2 including all training logistics for 2 locations impacting 3000+ employee and delivering 100+ training session.
• Training & Organization Alignment Lead for an SAP implementation project at Abdul Latif Jameel Co. (Jeddah - KSA): my role as a member in the Change Management team was to lead the training development and delivery for all SAP modules being implemented for ALJ, and also manage the organizational alignment activities. I was also supporting communication and the Change Network activities, and leading communications and alignment sessions with business track leads to fix the HR data related to role mapping.
• I was also involved in a project in Kuwait for KNPC (Kuwait National Petroleum Company), my role was to conduct competency assessment for KNPC 400+ HR employees which involves role plays, case studies, individual interviews and presentations.

"Edited for space limitation issues, plz refer to attached CV for details"
As a Senior Consultant at EY, my tasks usually vary between assisting the Project manager administratively and leading the team to execute tasks assigned by the project manager or are already in the project plan. My contributions at EY are as follows:
 Lead Consultant - Technology Control Company: the objective of the engagement is to restructure the company as it is heading towards a potential growth which needs a new system to handle it, so the project started with assessing, documenting and articulating the corporate strategy, then designing the Value chains for the (Core Capabilities, Management Systems Capabilities and Support Enablers Capabilities), then designing the operating model, then designing the functional and positional structures, after that we started mapping the As-is business processes and developed To-Be business processes including policies and procedures for all functions. Other tasks and deliverables:
o Developed and supported the implementation of Performance Management System,
o Developed Training & Career Development Processes and Policies & Procedures manual
o Conducted Employee Personal Profile Assessments (PPA) for 50 employee
o Created the Value Chain, and developed the Organizational Structure (Functional & Positional).
 Team Member - Riyadh Municipality: Contributed in the As-is business process mapping.
 Lead Consultant: Saudi Re (Re-insurance company):
o Developed Performance Management System Process and Policies & Procedures manual.
o Developed Manpower Planning Process and Policies & Procedures manual.
o Developed Recruiting Processes and Policies & Procedures manual.
 Lead Consultant reporting to a Project Manager: HRDF: a study regarding the issue of unemployment for over 27000 student of Healthcare Diploma in the Kingdom. The project consisted of 3 other members, and included the following tasks:
o Meeting with Key Stakeholders to understand the situation.
o Create a comprehensive questionnaire to use during interviews with Healthcare Diploma Institutes, conduct the interviews, and document the outcomes.
o Create a Comprehensive questionnaire, conduct the interviews and document the outcomes.
o Develop Policies, Procedures and KPIs manual to govern the Healthcare Diploma education processes.
 Lead Consultant - A Subsidiary of Saudi Chemicals Company in Egypt (Suez International Nitrate Co., ): the project delivered the below:
o Organizational Restructuring
o Job Descriptions
o Job Evaluation
o Develop Compensation & Benefits system including the Job Grading, Salary Scale and policies manual, using the market benchmark of an external HR company.
 Contributed in Functional Analysis and Process Mapping Interviews for a contracting company.
 Lead Consultant - AlOmar Furniture: my tasks and deliverables included:
o Organization Restructuring, including Job Descriptions
o Strategy Plan
o Compensation & Benefits system
 Lead Consultant reporting to a Project Manager and Working with an SME - MoWE: my team included 4 consultants, the tasks and deliverables covered;
o Contributed as a senior consultant for a project of restructuring new water management operating model for a Ministry in Saudi Arabia, which includes;
o Current State Assessment for the ministry and the water management operating model in general, including visiting and interviewing regional water directorates, and external stakeholders.
o Benchmark exercise
o Designing a new water management operating model
o Designing new organizational structure,
o Developing Job & Functional Descriptions and Developing Job Families & Competency Framework,
o Mapping the AS-IS business processes for the entire ministry,
o designing To-Be.
 Change Lead - Saudi Royal Guard: while Oracle was being implemented by a third party.
 Reviewed and modified HR policies, procedures and processes for the Saudi e-Government Program “Yesser”.

Meras Consulting is a local boutique consulting firm which I started my consultancy career with. My role started as a specialist and became consultant within a 3 years service for Meras. The projects I contributed in are as follows:
 Developed HR processes and manuals for several clients, the manuals include:
o Workforce Planning
o Recruiting/Staffing
o Career Development and Career Paths
o Performance Management System
o Compensation & Benefits
o Training & Development
o Competency Framework
o HR Administration (Hire to Retire and Administer the Workforce)
 Developed policies & procedures and job descriptions for different functions such as; operations, maintenance, HR, Finance, Supply Chain, Sales, Marketing…etc.
 Experience in designing Organizational Structures, including (Value Chain design, Operating Model Design, Functional & Positional Structures designs and conducting design and knowledge transfer workshops for the management and staff)
 Developed and implemented a Balanced Scorecard model for a number of clients, which includes;
o Documenting the corporate strategy (vision, mission, objectives and initiatives),
o Cascading the corporate strategic objectives to the functional level,
o Setting KPIs,
o Designing the BSC model and the BSC strategic themes,
o Implementing the BSC using the Process Modeling software such as GoAgili or QPR.
 Developed Corporate and Marketing strategic plans including;
o Internal environment assessment,
o External environment assessment
o Competitor Analysis,
o BCG Matrix
o SWOT Analysis,
o PESTLE Analysis,
o Defining strategic Vision, Mission, Goals, Objectives and KPI’s.
o Market Studies
 Performed Organizational Health Check & Internal Environment Assessment.
 Undertook process mapping (as-is) and process improvement (to-be) tasks for number of clients.
 Developed Business Plans.
 Contributed and assisted in Financial Polices & Procedures.
 Contributed in an ITIL V3 assessment project.
 Experience in writing and designing professional proposals.
 Contributed in writing and developing “King Abdulaziz Quality Award” assessment report according to KAQA criterion for one of the clients.
 Developed a CSR Guidelines Manual (Policies & Procedures) for developing Corporate Social Responsibility CSR programs in KSA, an initiative by the Riyadh Chamber of Commerce.
 Contributed in studying and developing new ideas for investors and preparing initial feasibility studies.
 Developed a CSR Programs & Initiatives Guide.
 Contributed in number of feasibility studies.
 Contributed in HR & Finance Due Diligence.
 The clients I contributed in consulting are:
Nadec, Riyadh Municipality, Riyadh Chamber of Commerce, Islamic International Finance and Economics Organization, Saudi Ceramic, Ma’aden, Al-Jouf Agriculture, Wooden Bakery, Saudi Development Co. “Tatweer”, Al-Oula Real Estate, Saudi Meem for contracting, Samaya Holding, Al-Abqariya Holding, Saudi Sign Tech, Al Waqf Institute.

Was part of the ERP Implementation and Support team, working on Sage ERP, developing business support softwares and creating Crystal reports.
• Created & Managed the reporting system using Crystal Reports application
• Gained considerable experience in change management and a member of the Change Management team.
• Gained considerable experience in constructing the vision & mission statements of the group and all its SBU’s.
• Developed a software related to the finance "Cheque Delivery System".