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Anne Gonzales, Event Coordinator

Anne Gonzales

Event Coordinator·Kidz Factory

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 11 years, 0 months

Event Coordinator

December 2018 - Present

Kidz Factory

Abu Dhabi, United Arab Emirates

December 2018 - Present

• Handling of incoming/outgoing telephone calls with proper salutations.
• Answers all enquiries and incoming routine mails.
• Managing and overseeing events on the day of directing event set-up, welcoming guests and communicating with staff.
• Support marketing with ideas and administrative coordination.
• Utilize financial strategy and negotiations of an event within a client’s budget.
• Meet with clients and coordinate with them regularly.
• Maintain professionalism, and company image by providing highest quality of work.
Company industry:
Media Production
Job role:
Marketing and PR

Archive Clerk

October 2016 - October 2018

Cheeky Monkeys

Abu Dhabi, United Arab Emirates

October 2016 - October 2018

• Answers incoming/outgoing telephone calls.
• Maintaining records of important documents, contracts and prices.
• Perform research in order to gain deep understanding of different requirements and details of each event.
• Plan event advertising including media outlets, graphics and communication.
• Provide creative design, style and themes for each event.
Company industry:
Arts & Crafts Supplies
Job role:
Sales

Customer Service Representative

March 2015 - March 2016

Teleperformance - Philippines

Philippines

March 2015 - March 2016

• Assist customers with their queries and problems by phone and email.
• Establish and maintain contacts with new and existing customers.
• Help customers organize a collection and arrange redelivery.
• Transfer urgent calls to the required department quickly and accurately.
• Enter and update new customer details in the customer relationship management software according to administrative guidelines.
• Achieve set targets of the firm by the stipulate deadline.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

November 2014 - February 2015

November 2014 - February 2015

November 2014 - February 2015

November 2014 - February 2015

Education

Elementary School DR. A. Oliveros Memorial School

January 2015

January 2015

Bachelor's degree, Information Technology

United Arab Emirates

(

Holy Cross College

January 2011

January 2011

Bachelor's degree, Information Technology

in

Holy Cross College

January 2011

January 2011

High school or equivalent, Information Technology

(

Elementary School DR. A. Oliveros Memorial School

January 2007

January 2007

High school or equivalent, Information Technology

(

Skills

ADMINISTRATION
Expert
ADMINISTRATION
Expert
BUDGETING
Expert
BUDGETING
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DIRECTING
Expert
DIRECTING
Expert
FINANCIAL
Expert
FINANCIAL
Expert
IMAGING
Expert
IMAGING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert