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ANOOP MOHAN, Project Manager

ANOOP MOHAN

Project Manager·e&,

United Arab Emirates

Master's degree, Data Science

Work experience

Total years of experience: 14 years, 9 months

Project Manager

May 2025 - Present

e&,

Dubai, United Arab Emirates

May 2025 - Present

• Serving as Project Managerfor IT sales projects at etisalat by e&, leading large-scale, cross-functional technology
initiatives across Digital and Retail channels in alignment with PMO standards, governance requirements, and
business objectives.
• Manage the full project lifecycle from scope definition, kick-off, chartering, planning, scheduling, execution,
monitoring, and delivery through to closure, while coordinating internal teams, business stakeholders, vendors, and
external partners.
• Define project timelines, effort plans, resource coordination approach, and budget tracking mechanisms, ensuring
delivery remains within agreed scope, time, and cost expectations.
• Maintain and review project RAID items by documenting risks, actions, issues, dependencies, and change requests,
driving timely mitigation, escalation, and resolution to protect delivery milestones.
• Provide regular status reporting on milestones, budget, risks, dependencies, KPIs, and delivery outcomes to
stakeholders, supporting informed decision-making and proactive course correction.
• Successfully managed digital transformation and regulatory initiatives, including high-priority TDRA and Federal
Law projects, ensuring compliance with governance, change management, information security, and regulatory
standards.
• Oversee release management, go-live readiness, implementation control, and post-implementation stabilization,
ensuring structured handover, controlled closure, and continuity across business and technology teams.
• Leverage JIRA, Azure DevOps, IBM platforms, and project portfolio tools to monitor project performance, budget
utilization, KPI trends, and delivery health for on-time, high-quality outcomes.
• Support project closure activities including sign-off, handover, stabilization, and lessons learned capture to
improve future delivery performance and governance effectiveness.

Company industry:
Construction & Building
Job role:
Management

Software Lead

August 2022 - April 2025

SWISSLOG,

Dubai, United Arab Emirates

August 2022 - April 2025

• Managed large-scale, cross-functional software and automation projects across distributed teams in Dubai,
Vietnam, and Europe, with responsibility for planning, budgeting, effort estimation, progress tracking, and delivery
performance.
• Led the full project lifecycle in Agile environments, defining scope, timelines, dependencies, implementation plans,
and coordination approach to support successful execution and on-time delivery.
• Maintained delivery oversight through regular reviews of risks, issues, dependencies, and roadblocks, ensuring
timely escalation, mitigation actions, and stakeholder visibility.
• Coordinated with internal teams, clients, vendors, and functional stakeholders to review requirements, support
solution planning, manage change requests, and ensure successful integration, UAT, go-live, and stabilization.
• Managed software and intelligent automation initiatives within SAP-linked WMS/WCS environments, supporting
technology transformation and operational improvement across logistics and warehouse systems.
• Tracked project performance through delivery milestones, operational KPIs, implementation readiness, and
budget-related controls to support quality outcomes and informed decision-making.
• Onsite Project Management: Worked onsite with clients in KSA and Germany on system integration, change
orders, ramp-up, go-live support, and stakeholder alignment, serving as the bridge between customer teams and
delivery teams to ensure timely issue resolution and controlled project closure.

Company industry:
Other Healthcare Services
Job role:
Information Technology

Senior Lead

August 2017 - August 2022

ETISALAT,

Dubai, United Arab Emirates

August 2017 - August 2022

• Partnered with Project Managers to provide structured status updates, manage delivery risks and escalations, and
support governance controls across high-priority digital and mobile initiatives.
• Led QA and release readiness activities for mobile provisioning channels and digital applications, ensuring
alignment with business requirements, timelines, defect management, and operational expectations.
• Directed end-to-end release lifecycle activities including validation, deployment readiness, implementation
support, post-release stabilization, and cross-functional coordination.
• Contributed to project execution through planning support, issue resolution, stakeholder communication,
milestone tracking, and disciplined delivery against timelines.
• Recognized for leadership in quality, collaboration, and on-time delivery of flagship digital initiatives including
Smiles App, My Etisalat App, and Etisalat.ae.

Company industry:
Telecommunications
Job role:
Management

Quality Assurance Engineer

August 2015 - August 2017

TACME,

Dubai, United Arab Emirates

August 2015 - August 2017

Company industry:
IT Services
Job role:
Quality Control

Test Analyst

January 2015 - June 2015

INFOSYS

Bengaluru, India

January 2015 - June 2015

Test Analyst
Project Title : Selenium, Cross Browser Regression
Client : Fidelity Investments Services
Testing Methodology : AGILE
Role : Automation Test Analyst

Roles and Responsibilities :

• Test Data Analysis, Planning, Test Case development
• Automating Banking Projects using Selenium
• Analysis of Banking Business Requirements, Test Script Execution and Reporting
• Maintaining and submitting status report to On-site of daily status

Company industry:
IT Services
Job role:
Information Technology

Associate Consultant

May 2012 - January 2015

CAPGEMINI

Pune, India

May 2012 - January 2015

Project Title : Credit Card Projects, Vision Plus
Client : Capital One Finance
Role : Automation Tester

Roles and Responsibilities :

• Test Script Development of Customer Service, Retail Ser-vice websites and Mobile applications using QTP
• End to End Testing using involving Mainframe Validations (CMS, CDMS Modules)
• Test Script Development in QTP using VB Scripting, Maintaining and updating Project Functional Libraries
• On site Conference meetings and providing solution approaches for various Automation Projects of CapitalOne
• Lead Credit Card Projects, Payment Gateway Testing, Mainframe Testing
• Successfully delivered Projects in Credit Card holder ac-count management processing systems (CHAMPS) as Automation lead for CHAMPS

Company industry:
IT Services
Job role:
Information Technology

Software Engineer

November 2010 - June 2011

ACRODELON TECHNOLOGIES

Kerala, India

November 2010 - June 2011

Develop and Maintain Veomed websites using PHP
•Accessibility testing, Profile page development, home page testing
•Developing and maintaining modules related to notification services
•DB validations and Support, Stand up meetings, Review calls with Client

Company industry:
IT Services
Job role:
Information Technology

Education

Purdue University

December 2022

December 2022

Master's degree, Data Science

United Arab Emirates

University of Calicut

January 2010

January 2010

Bachelor's degree, Electronics and Communication

India

.

Kendriya Vidyalya

January 2005

January 2005

High school or equivalent, PCMB

India

-

Skills

QTP
Expert
QTP
Expert
Selenium
Expert
Selenium
Expert
Agile Testing
Expert
Agile Testing
Expert
Functional Testing
Expert
Functional Testing
Expert
ALM
Expert
ALM
Expert
BANKING
Expert
BANKING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
REPORTS
Expert
REPORTS
Expert
AGILE
Expert
AGILE
Expert
ANALYSIS
Expert
ANALYSIS
Expert
AUTOMATION
Expert
AUTOMATION
Expert
QTP
Expert
QTP
Expert
Selenium
Expert
Selenium
Expert
Agile Testing
Expert
Agile Testing
Expert
Functional Testing
Expert
Functional Testing
Expert
ALM
Expert
ALM
Expert
CROSS FUNCTIONAL PROJECT MANAGEMENT
Intermediate
CROSS FUNCTIONAL PROJECT MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROJECT SCOPING
Intermediate
PROJECT SCOPING
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
ROBOTICS
Intermediate
ROBOTICS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
SOFTWARE PROJECT MANAGEMENT
Intermediate
SOFTWARE PROJECT MANAGEMENT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
waterfall
Expert
waterfall
Expert
WMS
Expert
WMS
Expert
JIRA
Expert
JIRA
Expert

Languages

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Training and Certifications

Certifications
- Data Science in Python, ML, Tableau
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Project Management Professional (PMP)