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Anthony Ashly Gigtenta, Server/ Waiter

Anthony Ashly Gigtenta

Server/ Waiter·Jon & Vinny’s Restaurant

Saudi Arabia

Bachelor's degree, Hospitality Management And Culinary Arts

Work experience

Total years of experience: 12 years, 3 months

Server/ Waiter

January 2025 - Present

Jon & Vinny’s Restaurant

Jeddah, Saudi Arabia

January 2025 - Present

• Delivered exceptional table service within a high-turnover, fast-paced
restaurant recognized for superior customer satisfaction.
• Prepared and delivered customer orders
professionally and accurately.
• Maintained a clean and orderly dining area under
strict food safety and sanitation practices.
• Addressed guest complaints and special requests
while ensuring return business.
• Coordinated with kitchen and bar personnel to provide timely
and efficient service and operations.
• Taught new waiters restaurant procedures,
customer service, and food handling policies.
Company industry:
Catering, Food Service, & Restaurant

Waiter

December 2024 - Present

Jon & Viinny's

Jeddah, Saudi Arabia

December 2024 - Present

Jon & Vinny’s Restaurant - is a trendy Italian American restaurant in Los Angeles, known for its pizza, pasta, and casual dining vibe. Its popular for its fast-paced service and high-quality comfort food.

Responsibilities:
• Delivered exceptional table service within a high-turnover, fast-paced restaurant recognized for superior customer satisfaction.
• Prepared and delivered customer orders professionally and accurately.
• Maintained a clean and orderly dining area under strict food safety and sanitation practices.
• Addressed guest complaints and special requests while ensuring return business.
• Coordinated with kitchen and bar personnel to provide timely and efficient service and operations.
• Taught new waiters restaurant procedures, customer service, and food handling policies
Company industry:
Catering, Food Service, & Restaurant

College Instructor

January 2024 - December 2024

Cordova Public College

Cordova, Philippines

January 2024 - December 2024

• Conducted lectures and practical demonstrations on food sanitation,
hygiene practices, and and food safety in accordance with industry
standards and government regulations.
• Created course materials, lesson plans, and tests for Culinary Arts,
Food Technology, and Hospitality Management students.
• Taught such topics as foodborne disease, cleanliness in the
kitchen, and personal hygiene during food preparation.
• Led students through lab sessions and oversaw food
handling simulations.
• Assessed students learning and provided feedback to promote
academic development And everyday application.
• Presented seminars and workshops to make people more aware of food
safety standards and Public health policy.
• Worked together with industry professionals to coordinate the
curriculum to address current trends in food safety and best practices.
• Attended faculty meetings, curriculum planning, and
ongoing course development efforts.
Company industry:
Higher Education

Executive Interviewer

November 2019 - December 2024

Dynata

Cebu City, Philippines

November 2019 - December 2024

Dynata is a global online market research firm that provides data-driven insights to companies and organizations.

Responsibilities:
• Involves in conducting interviews with candidates for senior-level positions in a B2B Set-up.
• Coordinate with Project managers, Account managers and Account Coordinator in creating a project and finishing the project.
• Using the CRM Tools, NeXus and outlook Accordingly.
• Doing Billing and Invoicing once the project is complete.
• Conducting interviews for new applicant in the company.
Company industry:
Market Research

Executive Interviewer

November 2019 - December 2024

DYNATA Philippines

Cebu City, Philippines

November 2019 - December 2024

Company industry:
Market Research

Kitchen Helper

January 2019 - January 2021

Cordova Public College

Cordova, Philippines

January 2019 - January 2021

Company industry:
Higher Education

Account Manager

October 2018 - August 2019

Haizol

Cebu City, Philippines

October 2018 - August 2019

• Involves building and maintaining relationships with clients who utilize Haizols
manufacturing platform for their sourcing needs.
• To Serve as the primary point of contact for assigned clients, understanding
their needs, goals, and challenges related to manufacturing sourcing.
• To Guide clients through the onboarding process, helping them set up their
accounts, understand the platforms features and functionalities, and maximize
the value of their Haizol membership.
• To Proactively engage with clients to understand their ongoing manufacturing
requirements, provide product recommendations, and ensure satisfaction with
Haizols services.
• Facilitating the order placement process for clients, including collecting
manufacturing specifications, obtaining quotes from suppliers, managing
production timelines, and coordinating logistics.
Company industry:
Manufacturing

Technical Support 2

August 2016 - May 2017

QuickBooks Online

Cebu City, Philippines

August 2016 - May 2017

QuickBooks Online is a cloud-based accounting software solution developed by Intuit, tailored for small and medium-sized businesses.

Responsibilities:
• To resolve user inquiries, complaints, or concerns in a timely and professional manner.
• Providing technical support to users who encounter issues or have questions while using QuickBooks
• Assisting users with account-related tasks, such as managing subscriptions, updating.
• Assisting new users with the onboarding process, guiding them through setting up their accounts.
• Doing Tech Support to ensuring user satisfaction, resolving issues, and providing.
Company industry:
Accounting

Technical support 2

January 2016 - January 2017

Convergys Philippines

Cebu City, Philippines

January 2016 - January 2017

• To resolve user inquiries, complaints, or concerns in a timely and professional
manner.
• Providing technical support to users who encounter issues or have questions while
using QuickBooks
• Assisting users with account-related tasks, such as managing subscriptions,
updating.
• Assisting new users with the onboarding process, guiding them through setting up
their accounts.
• Doing Tech Support to ensuring user satisfaction, resolving issues, and providing.
Company industry:
Call Centers & Customer Care Outsourcing

Assistant Production Supervisor

November 2015 - April 2016

Gardenia Bakers

Cebu City, Philippines

November 2015 - April 2016

Gardenia Bakeries is a well-known brand specializing in baked goods, particularly bread and pastries. Its especially recognized for its soft and fluffy bread loaves, often a staple in many households.

Responsibilities:
• Act a middleman between the yearning agency and gardenia bakeries and Coordinators act as liaisons between manpower, departments, and upper management for concerns.
• Doing scheduling for 300 plus regular employees and 100 plus on call or part-time workers.
• Responsible for managing budgets and expenses related. This includes tracking expenses, approving invoices, and ensuring that expenditures stay within budgetary limits.
• Handle logistics for deliveries within Philippines and meetings and other logistical details.
• Responsible
Company industry:
Manufacturing

2016Assistant Production Supervisor

January 2015 - November 2015

Gardenia Bakeries

Cebu City, Philippines

January 2015 - November 2015

• Act a middleman between the yearning agency and gardenia bakeries and
Coordinators act as liaisons between manpower, departments, and upper
management for concerns.
• Doing scheduling for 300 plus regular employees and 100 plus on call or part-time
workers.
• Responsible for managing budgets and expenses related. This includes
tracking expenses, approving invoices, and ensuring that expenditures stay
within budgetary limits.
• Handle logistics for deliveries within Philippines and meetings and other logistical
details.
• Responsible for validating manpowers time in and time out also it includes
doing payroll and pay slip concerns.
Company industry:
Industrial Production

Waiter

April 2014 - October 2015

Ruena Catering

Cebu City, Philippines

April 2014 - October 2015

Ruena’s Catering Events and Services - is a local catering service who offers Catering rentals and set-up in any type of event like weddings, birthdays, fiesta, funeral and any type of small and big events. They also offer Events coordinator, Wedding planning, Photo and video coverage etc.

Responsibilities:
• Serve food to the guest on every occasion and provide excellent customer service.
• Dish-out the used plates and utensils after the events.
• Cleaning and washing the used plates and utensils, as well as the table and chairs
• Greeting politely the guest when entering the events.
• Assisting every guest going in and out of the event’s place.
Company industry:
Catering, Food Service, & Restaurant

Kitchen Crew

December 2013 - March 2014

Jollibee

Cebu City, Philippines

December 2013 - March 2014

Jollibee is a fast-food restaurant chain based in the Philippines, known for its delicious and affordable Filipino-style dishes.

Responsibilities:
• To prepare food items according to Jollibees standard recipes and procedures. Like marinating chicken, cooking noodles for spaghetti, grilling burgers, frying chicken, and preparing sauces.
• Following proper hygiene practices, such as wearing gloves and hairnets, washing hands frequently, and sanitizing work surfaces and equipment.
• Proper usage and maintenance of equipment are essential to ensure smooth kitchen operations.
• Maintaining the quality of food is a priority and responsible for ensuring that food items meet Jollibees quality standards in terms of taste, appearance, and portion sizes.
• Following all company policies and procedures, including those related to food safety, cleanliness, and customer service.
Company industry:
Catering, Food Service, & Restaurant

Kitchen Crew

December 2013 - January 2014

Jollibee Foods Corporation

Cebu City, Philippines

December 2013 - January 2014

• To prepare food items according to Jollibees standard recipes and procedures.
Like marinating chicken, cooking noodles for spaghetti, grilling burgers, frying
chicken, and preparing sauces.
• Following proper hygiene practices, such as wearing gloves and hairnets,
washing hands frequently, and sanitizing work surfaces and equipment.
• Proper usage and maintenance of equipment are essential to ensure smooth kitchen
operations.
• Maintaining the quality of food is a priority and responsible for ensuring that
food items meet Jollibees quality standards in terms of taste, appearance, and
portion sizes.
• Following all company policies and procedures, including those related to food
safety, cleanliness, and customer service.
Company industry:
Catering, Food Service, & Restaurant

Kitchen Crew

January 2012 - January 2013

Tempura Japanese Grill North wing SM

Cebu City, Philippines

January 2012 - January 2013

Company industry:
Catering, Food Service, & Restaurant

Education

Cordova Public College

May 2021

May 2021

Bachelor's degree, Hospitality Management And Culinary Arts

Philippines

Cordova Public College

January 2021

January 2021

Bachelor's degree, Hospitality Management

Philippines

University of San Jose Recoletos

January 2014

January 2014

Bachelor's degree, Management

Philippines

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EXPECTATION MANAGEMENT
Intermediate
EXPECTATION MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
GUEST LEDGERS
Intermediate
GUEST LEDGERS
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

English
Beginner