Business Development Manager
Confidential
Total years of experience :27 years, 9 Months
Main accountability is to take care of the wholesale and projects sales progression /Development, in Qatar, from all Aspects.
Ongoing projects:
- Setting up a pricing strategy
- Setting up the proper Team/Manning required for the 2016/2017 projection
- Setting up the Showroom
- Setting up the Store/Logistical work
- Setting up the order/ delivery process
- Setting up a Complete and extensive technical and sales training program to the Sales Team.
• Establishing sales objectives with the Sales team by forecasting and developing annual sales quotas for territories.
• Build up relationships with distribution Partners in Qatar and work closely together on their projects’ pipelines; schedule..
• Work with the Marketing Department (In Dubai) to execute marketing activities for Qatar.
- Needs to organize product launching & networking events in Doha.
• Working to Build Strong relationships with Local and international Hotel operators in Qatar, to generate opportunities, leads and referrals.
• Working closely with the sales Team to get more Developers and New projects.
With over 20 years of experience in a number of sales related roles, I have developed a customer oriented approach to sales that takes into consideration customers needs and requirements as well as sales targets and results.
In my current role with QShield, I am responsible for developing business opportunities with blue chip customers across multiple sectors including healthcare, education, Oil & Gas, IT and others who are looking for corporate immigration services in Qatar.
Aljassimya Holding, Doha - Qatar
IFG international foodstuff group
May 2011 - December 2011 " Sales Manager" & from Dec 2011 until Present Division Manager
• Improve the operational systems, processes and policies in support of organizations mission, specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Management of company budget in coordination with the General Manager
• Development of individual program budgets/Targets
• Regular meetings with General Manager around fiscal planning.
• Supervise and coach admin/logistics staff on daily basis.
The Diplomatic Club, Doha - Qatar
April 2010 till May 2011 "Sales Manager"
• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Responsible for the performance and development of the Account Executives.
• Initiates and coordinates development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive's sales and activity performance.
• Provides timely feedback to senior management regarding performance.
• Assists Account Executives in preparation of proposals and presentations.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Azadea Group, Abu Dhabi UAE
January 2008 till February 2010 "Outlet Manager"
• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales volumes to maximize profits;
• Analyzing and interpreting trends to facilitate planning;
• Using information technology to record sales figures, for data analysis and forward planning;
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
• Ensuring standards for quality, customer service and health and safety are met;
• Responding to customer complaints and comments;
• Promoting the organization locally by liaising with local schools, newspapers and the community in general;
• Organizing special promotions, displays and events;
• Attending and chairing meetings.
• Updating colleagues on business performance, new initiatives and other pertinent issues;
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
• Dealing with sales, as and when required.
Azadea Group, Beirut Lebanon
February 2007 to January 2008 "Assistant Outlet Manager"
• Control and checking of all goods inwards and completing relevant paperwork
• Stock and cash security within the store and to bank
• Ensure compliance with all Health and Safety at Work and Environmental Health regulations
• Displays and merchandise: presentation both in-store and windows, ensuring that all promotions and pricing policies are effectively implemented and current
• Maintain stock levels and mix as agreed with Directors and ensure out of stocks are kept to a minimum
• Undertake regular stock checks as required
• Undertake any other responsibility as required
JR MANAGMENT SARL, Beirut Lebanon
January 2006 to January 2007 "Assistant GM"
- Managing 4 Restaurants
- Public Relation
- Assists on the short and long run plan related to management, advertising, promotion and marketing;
- Management of the warehousing division
ABC Group, Beirut Lebanon
February 2003 to November 2005 "Floor Manager "
• Assisted as an active member in Distribution and logistics Commission that decided on the short as well as the long run of logistics and warehousing strategy of the department;
• Senior Manager for the department store.
• Created a "partners-in-business" atmosphere in establishing relaxing relationship between managers and employees (50 employees) which generated more productivity and motivation at employees' level.
• In charge of the customer service staff
• In Charge of all Cashiers.
T.GARGOUR & SONS SAL- MERCEDES BENZ Showroom, Beirut Lebanon
November 2001 to December 2002 " Sales Manager"
• Building the Market Development Department specially the Modern Trade Section from Accounts selection to database collection, routes definition and action plan execution.
• Handle the Trade Marketing Activities from planning to execution and reporting back to Top management
• Car selling
• Prepared and implemented "Business unit annual Plan": Sales forecast/Budget/Source of
Growth/ Performance analysis/market trends identification and analysis/tailor made Promotion plan per trade channel/business unit structure and resource allocation.
BYBLOS BANK SAL, Beirut Lebanon
February 1996 to September 2001
"Credit Department of Bill Control" (3 years)
"Opening Account" (1year)
"Teller" (2years)
LEBANESE AMERICAN UNIVERSITY Beirut, Lebanon - 1995-1998 Degree: BA - Business