Customer Service Representative
Kidzmondo
مجموع سنوات الخبرة :3 years, 4 أشهر
Duties and Responsibilities:
- Warmly welcomed and assisted customers and perform outstanding customer service with a professional and kind attitude
- Handled a variety of children, ranging in age from 1 to 14, entertained and educated throughout each shift by following the protocols in line with the company guidelines
- Handled phone calls, answered inquiries, addressing client issues, and keeping up to date with the company's current sales promotions
- Worked towards certain age-appropriate objectives while effectively interacting with toddlers, adolescents, schoolers, and teenagers
- Created a fun, engaging environment filled with activities that engaged and thrilled the children's interests
- Addressed any customer complaints or concerns promptly and compassionately, elevating them to management as needed
- Operating and driving the electric automobile to reach certain destination to complete the activity
- Providing customers with information about certain activities and resolving customer complaints and service problems
- Creates a visually appealing end result by editing raw video content and transforms it into presentable footage.
- Maintaining an orderly, clean, and professional work environment and waiting area
- Organizing supplies, monitoring consumables, and reporting any damaged materials
Duties and Responsibilities:
- Updating daily collection of data and keeping track of currency fluctuations on a daily basis
- Sending and answering more than 20 emails each day exhibited written communication and attention to detail.
- Scheduled and coordinated with in-person meetings and appointments
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- Researching various machines and manufacturers and investigating the costs of specific machines for the company's use
- Informing the manager of essential files such as the data input maintained and organized in Excel
- Studying the concept of the company such as: use of materials, machines, and profits
- Handling and running errands as directed such as: booking and arranging transportation and printing documents
Duties and Responsibilities:
- Warmly welcomed and aided customers, and gave them menus and daily specials
- Drives sales through engagement of customers, such as: answering inquiries, sharing product knowledge, and suggestive selling
- Anticipating consumer demands and providing outstanding customer service while adhering to brand standards
- Built a more effective workspace by anticipating department requirements in advance
- Provided product recommendations and assistance locating merchandise
- Preparing, packaging and taking orders of goods and making sure that the products appeal to customers
- Organizing and refilling inventory, processing bar codes for consumers' chosen items, and maintaining food displays
- Cleaning the shelves, work area, and keeping stock neat to maintain clean environment
- Assisting with inventory such as: sorting, counting, and listing all the stocks, wastes, and products
- Preparing and compiling lists of waste products and taking notes of what stocks need replacing
- Removing goods from the shelves which are past their sell-by date.
Duties and Responsibilities:
- Assisting in locating materials while maintaining records of items received, stored, issued, and returned, and file catalog cards according to system used
- Monitoring the bar code stickers for inventory of books and gathering all data and record in the system for proper monitoring of the library books
- Classify and catalog items according to content and purpose and assisted in the preparation of book displays
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas
Duties and Responsibilities:
- Supported a second-grade classroom of 40 students with adhering to the homeroom teacher's standards
- Aiding instructors in explaining activities to kids and overseeing group activities, as well as assisting children who require assistance to execute tasks.
- Working with teachers in controlling student conduct, setting up the classroom for learning, and helping educators with a range of duties including grading projects and assignments.
- Escorting the students outside the classroom, attending to their needs, and reporting any incidents.