Franchise Consultant
The Franchise Consultant Company - MENAT
Total years of experience :20 years, 2 Months
Develop new and fresh strategies to respond to high-volume client concerns
and meet budget guidelines.
Analyze market needs, develop account strategies and convey to chief
responsible personnel.
Propose new products to clients using entire data sources to prepare and
conduct optimum presentations.
Identify account distribution and resolve void issues.
Promote price point integrity and involve with retail level -parity at Headquarter.
Contribute in proper product quantity enabling client to retail profitably.
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Increase accounts revenue and identify fresh business opportunities adhering
to given budget structure.
Maintain client relations to build excellent reputation for service and produce
repeat business.
Interact regularly with top ten accounts related to weekly selling, deliveries .
Develop relations between company and client following details to ensure
quick response to identified problems.
Plan steadily and arrange work efficiently.
Schedule advance working appointments and respond promptly.
Helping retail section to promote all our products,
Following with Account section all financial problems and helping solving
problems.
Preparing proposals for new accounts.
Create marketing collateral (e.g. white papers, solution briefs, product data sheets, case
studies, etc.) to be used by sales and placed on the corporate website
Work with industry and media partners to develop go-to-market plans
Manage marketing campaigns from time-to-time
Assist in developing content for the company website
Assist in developing marketing KPIs
Participate in social media activities
Contribute to the company’s overall marketing strategies
Work cross-functionally with several departments
Contribute to the total effectiveness of the marketing department, communicating openly,
solving problems proactively, offering creative ideas and working as a positive, engaged team
member
•using a range of office software, including email, spreadsheets and databases;
•managing filing systems;
•developing and implementing new administrative systems, such as record management;
•recording office expenditure and managing the budget;
•organising the office layout and maintaining supplies of stationery and equipment;
•maintaining the condition of the office and arranging for necessary repairs;
•organising and chairing meetings with your staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this;
•overseeing the recruitment of new staff, sometimes including training and induction;
•ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies;
•carrying out staff appraisals, managing performance and disciplining staff;
•delegating work to staff and managing their workload and output;
•promoting staff development and training;
•implementing and promoting equality and diversity policy;
•writing reports for senior management and delivering presentations;
•responding to customer enquiries and complaints;
•reviewing and updating Tickets and reservations policies and ensuring they are observed;
•attending conferences and training.
Developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff.Delegate tasks to the sales staff in the absence of the Sales Manager.
Developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff.Delegate tasks to the sales staff in the absence of the Sales Manager.
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courses: IATA DIPLOME , Tourism and Travel Services Management
PMP certificate