Customer Service Associate
Everise C3
Total years of experience :31 years, 11 Months
Scope of Work: Handling US Healthcare Account (Humana RX). Provide a an excellent services for all the members of the account with the following issues/concerns such as; refill of their prescriptions, status of healthcare insurance, billing, logistics and Over the counter (OTC) orders and upselling and retention.
Scope of Work: Handling US Retail Amazon Account. Provide an excellent services for all the customers dealing with their order status, item status, process of refund, logistics issues and some other concerns about their orders.
Scope of Work: Responsible for controlling the numbering, filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects or departments in a timely, accurate and efficient manner. Copy, scan and store documents, Check for accuracy and edit files, like contracts, Review and update technical documents (e.g. manuals and workflows). Distribute project-related copies to internal teams, File documents in physical and digital records, Create templates for future use. Retrieve files as requested by employees and clients, Manage the flow of documentation within the organization. Maintain confidentiality around sensitive information and terms of agreement, Prepare ad-hoc reports on projects as needed. Using ACONEX system in sending documents to the clients. Preparing documentation reports to project site with the assistance of QA/QC Engineers. Coordinates with other higher management staff for updating the technical documents such as drawings etc. Perform other duties that maybe assigned from time to time. Responsible in going to work on time. Make sure that no pending jobs before leaving the premises.
Scope of Work: Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information. Prepare and manage correspondence, reports and documents, organize and coordinate meetings, conferences, travel arrangements, take, type and distribute minutes of meetings implement and maintain office systems, maintain schedules and calendars, arrange and confirm appointments, organize internal and external events, handle incoming emails, mail and other material, set up and maintain document management systems, set up work procedures, collate information. Manage requests for documentation, file documents in physical and digital records and ensure appropriate storage. Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date. To liaise with and distribute project related information with all levels of the project team and potentially external parties. Manage the processes around documentation within the organization. Maintain confidentiality around sensitive documentation. Prepare ad-hoc reports on projects when required, controlling company and project documentation, following and improving document control procedures, ensuring all documentation meets formal requirements and required standards, sorting, and retrieving electronic and hard copy documents on behalf of clients and industry professionals. Producing document progress reports for senior managers, conducting regular reviews and document audits.
Using computers to organize and distribute documents within a company, ensure documents are shared at key times to facilitate timely project completion. Coordinating activities of external auditors / ISO, providing management with information vital to the decision-making process, using ACONEX.
Scope of Work: HR Coordinators must perform various tasks to assist with the daily operations of a company’s human resources department. We reviewed several job listings and found the following among the core HR Coordinator duties and responsibilities. From placing job ads to setting up interviews, a huge part of an HR Coordinator’s duties is to recruit and help new employees integrate into a company. The HR Coordinator will follow up with applicant references, send offer letters, explain company policies and benefits, review job duties and maintain files regarding all new hires for the company they work for. They might also assist with or even conduct company orientations for individuals or groups of new hires. They will also help employees who are seeking additional training or who might need updated training, such as on new software systems. In addition to new hire duties, an HR Coordinator is also responsible for assisting with other human resources operations.
Scope of Work: Answering calls, taking messages and handling correspondence, maintain diaries and arranging appointments, typing and preparing and collating reports and filing. Organize service meetings (producing agendas and taking minutes) and prioritizing workloads. Maintain employee records (soft and copies), updating Human Resources Database (e.g. New hires, separations, vacation and sick leave). Assisting in payroll preparation by providing relevant date, like absences, bonuses and leaves. Responsible for typing all outgoing documents for the department (external or internal).
Scope of Work: Answering calls, taking messages and handling correspondence, maintain diaries and arranging appointments, typing and preparing and collating reports and filing. Organize service meetings (producing agendas and taking minutes) and prioritizing workloads. Maintain employee records (soft and copies), updating Human Resources Database (e.g. New hires, separations, vacation and sick leave). Assisting in payroll preparation by providing relevant date, like absences, bonuses and leaves. Responsible for typing all outgoing documents for the department (external or internal).
Scope of Work: responsible for assisting in company's recruiting and Talent Acquisition methods and strategies. They are responsible for finding, attracting and hiring new employees to fill open positions and meet company's workforce needs and goals and other work related.
Bachelor's Degree Graduate of 4 years course.