Card Sales Manager
American Express International
Total years of experience :15 years, 11 Months
Lead a team of 13 DSAs (direct sales agents), Tele Sales and Sales Coordinator
•Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
•Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
•Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
•Established and adjusted selling prices by monitoring costs, competition, and supply and demand
•Completed national sales operational requirements by scheduling and assigning employees; following up on work results
•Maintained national sales staff by recruiting, selecting, orienting, and training employees
•Maintained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
•Achieved top monthly sales target in MENA Region twice
•Contributed to team effort by accomplishing related results as needed
•Monitored payments due and managed collection
•Was responsible for maintaining smooth point redemption on card usage
•Was responsible for bank deals
Lead a team of 10 DSAs (direct sales agents), Tele Sales and Sales Coordinator
•Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
•Maintained national sales staff by recruiting, selecting, orienting, and training employees
•Monitored payment due and managed collection
Ichiban (Japanese Fusion Restaurant), Ashrafieh, Zalka, Le Mall, and Habtoor
•Was responsible for Business development of new concept - Live preparation of sushi in Lebanese cafes
•Recruited and trained all necessary restaurant staff
•Purchased all equipment, uniforms and furniture for old and new locations
•Set reporting systems up
•Provided catering offers
Promoted to Team Leader within 6 months of reaching continuous Bahrain headquarter sales targets
•Reached an average sales of 26 approved card products per month
•Lead a team of 6 DSAs (direct sales agents)
•Maintained an average of 20 approved cards per month per DSA
•Monitored payment due & manage collection
Managed C-Store Mini Market at Medco Gas Station
•Handled purchasing items and insured having good offers from suppliers
•Managed stock inventories
Managed daily journal entries
•Conducted file management
Was responsible for customer acquisition (merchant deals)
•Was responsible for bank deals
•Was main Coordinator for system implementation between merchants, acquirer and customers
•Was responsible for maintaining smooth point redemption on card usage
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