ANU K E,  Sales Coordinator

ANU K E

Sales Coordinator

Shrivenkatesha Heavy Equipment (Hyundai Excavator Dealership), Kerala, India

Location
India
Education
Master's degree, MARKETTING
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Sales Coordinator at Shrivenkatesha Heavy Equipment (Hyundai Excavator Dealership), Kerala, India
  • India - Kerala
  • My current job since August 2015

• Greet and welcome visitors with a positive and professional attitude.
• Manage incoming calls, redirecting them appropriately or taking messages when necessary.
• Assist in scheduling appointments, meetings, and conferences for sales teams and executives.
• Manage and update customer databases, ensuring all information is accurate and current.
• Develop and implement customer satisfaction surveys to gather feedback on products, services, or experiences.
• Generate customer quotations, create purchase orders, and prepare invoices while ensuring accuracy and compliance with company policies and procedures

Office Co-ordinator | 2011 - 2015 at Plaza Advertise & Sign Board works, Kerala, India
  • India - Cochin
  • January 2011 to August 2022

• Provide administrative support to various departments within the organization.
• Handle incoming calls, emails, and inquiries, redirecting them to the appropriate individuals or departments.
• Assist in the creation, editing, and distribution of documents and presentations.
• Greet and assist visitors, ensuring a positive and professional experience.

Academic Counsellor | 2010 - 2011 at School of Instrumentation and Information Technology, India
  • India - Cochin
  • March 2009 to July 2011

• Provide individual and group academic counselling to students, addressing their academic goals, challenges, and concerns.
• Assist students in selecting appropriate courses and creating a personalized academic plan.
• Generate reports on student progress and counselling activities.

Education

Master's degree, MARKETTING
  • at ICFAI UNIVERSITY
  • May 2009

2. HDFC Standard Life Insurance Pvt. Ltd 3. 3 Months Project work as a Sales Officer

Specialties & Skills

Billing Systems
Microsoft Excel
Microsoft Word
Front Office
• Call Handling
• Communication
• Customer Service
• Front Desk Management
• Lead Generation
Microsoft Excell ,Word,Powerpoint ,SAP Software ,CRM,Internet Browsing ,Software Billing

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker

Training and Certifications

Professional degree certificate (Certificate)

Hobbies

  • Cooking ,Gardening & Pet Care,Travelling