IT Project Manager
Emirates NBD
Total years of experience :15 years, 10 Months
• Responsible for overall Delivery of the project for various business departments across different geographic location Dubai, London and Singapore
• Hand holding business in preparing Business Case and finalizing the vendors/contractors for various project and solutions
• Actively participating in Vendor/Contractor negotiation regarding efforts with procurement and subject matter experts
• Detailing out the complete Project Schedule in the Project Management Plan with target dates and allocating resources
• Responsible for maintaining the Risk, Assumptions, Issues and Dependencies (RAID) logs
• Conducting Cost Benefit Analysis (CBA) of the requirements with finance and business teams
• Preparing the Communication Plan regarding daily, weekly and monthly project status reports to different stakeholders
• Adhering to the Project Management Methodologies and the Templates being followed in the department for the project
• Monitoring the project as per the baseline Project Management Plan
• Highlighting all the slippages and constraints to all stakeholders
• Archiving all the project deliverable on Enterprise Project Management (EPM) tool
• Facilitating Project Working Group (PWG) and Steering Group Meeting (STG) on weekly basis
• Attaining various Sign offs from different departments and stakeholders to move the project in production
• Conducting different training and demos for new systems and enhancements
• Spearheading the handover to change and support team as a part of Go-Live phase
• Spearheading the Projects of the Propositions, Innovation, and Strategy department
• Create and maintain comprehensive project documentation, plans, and reports
• Prepare various reports and status updates to stakeholders
• Single point of contact for the project from all department
• Monitor and track project’s progress and handles any issues that arise
• Ensure all gaps/risks/cross functional dependencies are identified & communicated to all
• Responsible for analyzing the needs of the business users and key stake holders
• Tracked project schedules and inter-dependencies across projects
• Responsible for conducting Risks and Cost Benefit Analysis
• Tracking various IT projects and proactively inform the management of any potential slippages and concerns
Set up of PMO - governance, framework, processes and project management
Program Management- Defining project/program execution methodology and strategy.
Accountable to executive sponsors for schedule, budget, and quality of all program elements.
Leading process improvement projects and the required data analysis.
Helping CIO Office Head with IT Governance related activities
Ensure project governance and processes are strictly enforced to optimize project timing, cost and deliverables quality.
Develop dashboards, scorecards and updates for Senior Leadership meetings
Complete ownership of IT Project Delivery Process and its compliance across projects.
Developing and enforcing project management practice and establishing PMI standard across projects
Tracking various IT projects and proactively inform the management of any potential slippages, hurdles and concerns
Creating and maintaining PMO Tools (MS Office/MS Project 2003/EPM), Templates & documentation.
Leading various external or internal audits for all the Projects in the PMO depository
Spearheading the Cost Portfolio Report which include variance in the Technology Budget of apex and capex spending
Responsible for Project Management & Planning for Technology Strategy Formulation, IT Governance& Implementation
MAX Life Insurance Ltd Deputy Manager-PMO Nov 2012 - July214
Aligning with core business to prepare the IT Strategy for future Roadmap
Preparing insightful data for Management Information using MS Excel and PPT
Spearheading the Cost Portfolio Report which include variance in the Technology Budget of opex and capex spending
Responsible for Project Management & Planning for Technology Strategy Formulation & Implementation
Periodically Review and improve upon the Project Management methodology/SDLC
Responsible for analyzing the needs of the business users and key stake holders
Tracking project schedules and inter-dependencies across projects
Administration of a process for reporting progress on key project metrics including preparation and circulation of Periodic Project Status Reports
Responsible for Risks and Cost Benefit Analysis
Administration of change management process
Maintaining a master document index
Custodian of master copies of key project documents to Top Management
Review/inspect projects for adherence to Project Management Process
Facilitate Program Office meetings
Facilitate documents for review / sign-off
To conduct training need analysis and establish training gaps
Rolling out new programs on need basis to build more expertise on system knowledge.
Agilyst Consulting Pvt Ltd Associate June 2009 - May2011
• Identified department's deficient points and proposed deliverable service solutions.
• Translated the Client's/Department's requirements to various Teams for Process Adherence
• Described solution and key techno/functional benefits to client's management team
• Prepared business requirements document (BRD), system requirement specification (SRS) and functional
requirements documents
• Performed GAP Analysis for implementation of IT strategy
• Translated business requirements into functional requirements
• Defined use cases from requirements and helping to convert them into software specifications
• Mapped various applications/software using use case diagrams and business process modeling
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement
Traceability Matrix (RTM)
• Led teams on different Projects for a Fortune 500 cable and telecommunication companies in the US
• Realized revenues, improved efficiency, gained better insight into Client's operations, and created better
customer experiences by driving process improvements and Solution Building
• Instrumental in improving Customer experience by thorough analysis of customer interactions and proposing changes and Solutions
• Fostered Client relationship by regular interactions and by keeping a pulse on their requirement changes
• Created process flows to ensure account accuracy and streamline the account checks process
• Spearheaded Vendor Management project and consulted vendors on improving operational efficiency
• Performed Data analysis and reporting in a Business Support Services project
Headstart Business Consulting Pvt Ltd Associate June 2007-June2009
• Implemented, Customized, Trained, Maintained and Deployed Microsoft Navision ERP/CRM in
Manufacturing, Product Trading, Telecommunication, Steel & Iron Ore, Computer Retailing, Food & Beverages and Chemicals and Fertilizers
• Participated in pre-sales strategic planning and demonstrated solutions for ERP and supply chain
• Developed and deployed the solutions to align with goals and objectives of the organization.
• Interacted with the Clients on-site or off-site for Solution Delivery of various Incidences and transitions
• Analyzed system, business processes and did requirement analysis for supporting business functions
• Prepared various documents, reports and Data Flow Diagrams regarding business requirements
• Bridged the Technical Team and Client to understand the various requirements
• Performed GAP Analysis for implementation of ERP/CRM Strategy
2011- 2012 PGDM (Business Leadership Program), School of Inspired Leadership, Gurgaon
2003- 2007 BTech (IT), Punjab Technical University