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Anup Kumar, Service Coordinator

Anup Kumar

Service Coordinator·Al- Muftah Rent A car

Nepal

Bachelor's degree, arts

Work experience

Total years of experience: 4 years, 7 months

Service Coordinator

April 2016 - November 2018

Al- Muftah Rent A car

Doha, Qatar

April 2016 - November 2018

Served as a Service Coordinator at Al Muftah Rent A Car, Qatar,
overseeing rental operations, fleet maintenance, customer grievance
management, and driver allocation. Responsible for proactively
identifying and resolving operational issues, ensuring customer
satisfaction, and maintaining efficient service delivery.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

Car Rental Agent

May 2014 - May 2016

Thrifty Rent A car (Al Tadamon Rent Car)

Doha, Qatar

May 2014 - May 2016

Managed vehicle rentals, reservations, and customer bookings while
ensuring seamless front-office operations. Coordinated emergency
roadside assistance, vehicle replacements, and breakdown support,
maintaining high levels of customer satisfaction and uninterrupted
service delivery.
Company industry:
Marketing
Job role:
Customer Service and Call Center

Education

University Enclave

January 2013

January 2013

Bachelor's degree, arts

India

Central Hindu Boys School

January 2010

January 2010

High school or equivalent, Arts And Humanities

India

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
EDUCATIONAL LEADERSHIP
Intermediate
EDUCATIONAL LEADERSHIP
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate

Languages

English

Beginner

Hindi

Beginner

Hobbies and interests

Reading

not any because there are no awards for reading books freely. The real award is the teachings that every book teaches.