Anupam Basak

Administrative In-charge at RSP

• January 2012 to June 2014

Administrative Supervisor

• August 2011 to February 2012

Team Leader at IKF Technologies Limited

• India
• January 2010 to January 2011

Handling End to End Recruitment process for clients.
•Handling a team and providing training to team. Expertise in handling in handling complex Profiles of ITES/BPO domain.
•Mentoring the existing and new joiners with knowledge and expertise and responsible to improve the production, quality and confidence of the team members.
•Generating daily, weekly and monthly reports.
•Client management through mails and telephonic conversation

Executive at AEGIS LTD

• India
• January 2009 to January 2010

Telecommunication Process- Inbound - Customer Support Associate,
•Receive telephonic call from customers,
•Probing and analysis customer’s problem.
•Customer’s objection handling.
•Track problem raise based on customer’s problem.
•Provide end to end solution on prepaid, postpaid data related queries

Technical Supervisor at BTPS

• India
• July 2014 to

IOCL, Haldia (MI) 25MW Gas Turbine

Technical Supervisor at NTPC

• India
• to

Antah (MI) 88MW Gas Turbine

Technical Supervisor

• to