مجموع سنوات الخبرة :5 years, 0 أشهر
Handling End to End Recruitment process for clients.
•Handling a team and providing training to team. Expertise in handling in handling complex Profiles of ITES/BPO domain.
•Mentoring the existing and new joiners with knowledge and expertise and responsible to improve the production, quality and confidence of the team members.
•Generating daily, weekly and monthly reports.
•Client management through mails and telephonic conversation
Telecommunication Process- Inbound - Customer Support Associate,
•Receive telephonic call from customers,
•Probing and analysis customer’s problem.
•Customer’s objection handling.
•Track problem raise based on customer’s problem.
•Provide end to end solution on prepaid, postpaid data related queries
IOCL, Haldia (MI) 25MW Gas Turbine
Antah (MI) 88MW Gas Turbine