anura athapattu, Senior Associate Manager, ICT Quality

anura athapattu

Senior Associate Manager, ICT Quality

Dubai Silicon Oasis Authority

Location
United Arab Emirates
Education
Diploma, Not applicable
Experience
32 years, 3 Months

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Work Experience

Total years of experience :32 years, 3 Months

Senior Associate Manager, ICT Quality at Dubai Silicon Oasis Authority
  • United Arab Emirates - Dubai
  • July 2007 to June 2016

Design and develop user documentation, technical documentation, policies, procedures and processes
Implement ISO 9001, ISO 27001, ISO 20000
Manage projects and project budget
Implement EFQM, ITIL and COBIT
Quality Champion for ISO 9001
Conduct ISO 9001 and ISO 27001 audits
Project management, budget control, reporting
Setting strategy, goals, objectives and KPIs
Single point of contact for internal and external audits

Documentation Specialist at Dubai Aluminium Company Limited
  • United Arab Emirates - Dubai
  • April 1984 to June 2007

Prepare user documentation, technical documentation, policies, procedures and processes
Implement ISO 9001, ISO 27001, ISO 20000
Manage projects and project budget
Conduct ISO 9001 audits
Project management, budget control, reporting
Setting strategy, goals and objectives
Single point of contact for internal and external audits
Project coordinator / documentation controller for SAP implementation

Education

Diploma, Not applicable
  • at National Institute of Business Management
  • May 1984

Specialties & Skills

Procedure Creation
Technical Writing
ISO 20000
ISO 27001
Microsoft Project
Oracle ERP
Microsoft Visio
Microsoft PowerPoint
Microsoft Word
IBM FileNet
Microsoft Excel

Memberships

ISACA CGEIT
  • 1406108
  • July 2014

Training and Certifications

COBIT5 Foundation Examination (Certificate)
Date Attended:
December 2014