Managing Director
MSC Shipping Co. - Mediterranean Shipping Company (Sudan)
مجموع سنوات الخبرة :16 years, 9 أشهر
Responsible for MSC and WEC business in Sudan and overall accountable for business strategy formulation and execution in the local market, as well as implementation of global business strategy. Building and maintaining relationship with deferent stakeholders like Government officials up to Ministerial level, Join Venture partners, Port Authorities, Embassies, Multi-Lateral organizations etc.
Ø Directly Managing Operation business (Ocean and Landside) for Maersk Line in Sudan which exceed 30% (50, 000 FFE) market share combined import and Export.
Ø Responsible of Managing Cost by Optimizing Usage of Liner asset and introduce best practices that resulted in saving more than USD one million a year.
Ø Ensure availability and flow of equipment on time that Increase Market Share for Maersk and Safmarine and improved customer experience
Ø Identify key issues faced by customers in Port Sudan with their Supply chain and provide engineered solutions
Ø Analyze market behavior, competitors activates and economic Situation that affect Maersk Line business in Sudan to take action and identify new opportunities.
Ø Recommending Product Development Initiatives to Trade & Marketing Dep driven by knowledge of Market Needs.
Ø Building strong relationships with All Stakeholders Specially government entities like Sea Port Corporation and TAX Authority to insure smooth workflow
Ø Continuous negotiation with top Leaders in Sudan that led to sign agreements to Improve Polices and regulations for shipping industry.
Ø Monitor workflow to insure country and international laws and procedures are followed which resulted in restructuring process and procedures.
Ø As team member representing both Maersk line and the agent in front of law authorities and work with legal department to prevent any legal and financial losses more than ten millions dollar during 2015-2106
Insure that company is operating according to the budget and with continuous improvement.
➢ Account Management
✓ Customer relationship management
✓ Schedule and execute customer meetings
✓ Clearly mapping stakeholders and understanding their needs
➢ Yield Management
✓ Create and manage specific customer plans allowing Safmarine to maximize its yield potential.
✓ Provide free time and demurrage/detention waivers within delegated mandates.
✓ Keep abreast of market developments and report relevant information to Trade & marketing and Country MManager
✓ Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively
➢ Value Selling through Pipeline Management
✓ Use Market Mapping to identify total potential volume for the customer.
✓ Qualify customer opportunities using:
1. Uncovering needs framework, understanding the buying phases.
2. Using and understanding the Value Selling methodology.
3. Build strong customer specific value propositions linking Safmarine differentiators to customer’s pains or needs.
responsible for providing operational leadership to the Sales Team.
This includes defining sales strategy, developing and executing the sales team’s Operational Plan, defining and tracking sales targets, overseeing sales budgets and expenditure, honing sales processes and maintaining the CRM.
Interact with the sales teams and other Commercial department team to achieve customer satisfaction and increase company revenue.
Responsibilities:
Supervision of the Sales Administration Team & Warehouses Team.
Interact with other department regarding Commercial activities.
Ensuring all sales records are recorded and kept in the appropriate manner
Responsibility for Control, report and advising on stocking position(s)
Monitor stock levels (both physical and pipeline), advise on specification requirements and report such to the Sales Administration Manager.
Ensure timely completion & accuracy of Sales Admin teams output.
Manage and control the team to ensure a high level of motivation, flexibility and even distribution of skills across all team members.
Ensure compliance with related Manufacturer standards.
Regularly review the departments' processes to ensure validity.
Suggest and implement improvements to such processes where necessary.
Preparing Daily/Monthly/annually Commercial reports.
University Of Khartoum-Regional Trial Office, Data Manager.
Work as a data manager for an international study managed by Oxford University.
Responsibilities:
To Oxford University: data entering, data management, reporting for program errors and any suggestions to improve program and the study.
To University Of Khartoum: Developing and managing system that provides reports about the research progress.
Responsible for developing and implementing the company's Schedule of events, which include speaker placements, seminars, Conferences, trade exhibitions, road-shows, media and hospitality.
Analyzing existing and potential market segments and developing marketing strategies and tactics.
·Analyzing results of all marketing activities and compiling reports as necessary and presenting findings/ recommendations to senior management.
Analyzing previous marketing activity along with resulting sales.
*Implementing ERP Solutions to various segments of industries.
*Technical support and users training.
* Managing the internal system of the company.