IT Supervisor Technical Support Specialist
Alfanar Co.
Total years of experience :21 years, 6 Months
Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Creating Master Entry of the Products which the company is producing.
Making Routing and Bill of Material of the same.
Preparing Jobs.
Making Production Entries and bringing it in Inventory.
Preparing Move Orders.
Transacting Them and Transferring it to Delivered
Sub- Inventory
Installation, configuration and troubleshooting of Windows 98, 2000 Professional, Server,
XP Professional, windows 2003 & other application software. Configuration and troubleshooting of local and network printers
Completed the full GNIIT Course of 2 Years from NIIT Pune. The Course Module was of 4 semesters of 6 Months each. In the First Semester, the course content included, Detail Study of Microsoft Office 2000, followed by a Presentation of the same, and concluded by a Project in MS Access 2000. Second Semeter, starts with UNIX, Programming Logic and Techniques, RDBMS Concepts in Sybase SQL Server. followed by Project in Client Server Application Development using Sybase. Third Semester included Visual C++ Programming, WIN NT, TCP/IP Concepts and IIS. Followed by Project in Visual C++. Fourth Semester had, Internet Programming using Visual Java ++ and Visual Basic Programming, a Study on Windows Operating Systems and Services Architechture, Software Quality Assurance, Personal Quality Management. Client Server Application Development Using Visual Basic and SQL Server. All the four Semesters were completed with distinctive grades.