April Grace Sumander, Cabin Crew

April Grace Sumander

Cabin Crew

Saudi Arabian Airlines

Location
United Arab Emirates
Education
Bachelor's degree, Nursing
Experience
7 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 8 Months

Cabin Crew at Saudi Arabian Airlines
  • Saudi Arabia
  • June 2010 to March 2015

1. Attend a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight.
2. Carry out pre-flight duties, including checking the safety equipment, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.
3. Welcome passengers on board and direct them to their seats.
4. Inform passengers of the aircraft safety procedures and ensure that all hand luggage is securely stored away.
5. Check all passenger seat belts and galleys are secure prior to take-off and landing.
6. Make announcements on behalf of the pilot and answer passenger questions during the flight.
7. Serve meals and refreshments to passengers.
8. Sell duty-free goods and advise passengers of any allowance restrictions in force at their destination.
9. Reassure passengers and ensure that they follow safety procedures correctly in emergency situations.
10. Give first aid to passengers when necessary.
11. Ensure passengers disembark safely at the end of a flight and check that there is no luggage left in the overhead lockers.

Surgical Sales Consultant at Alcon International
  • Philippines
  • October 2009 to May 2010

1. Responsible for the promotions and selling activities in territory, by using a consistent, organized selling method to create demand for Alcon products.
2. Gathered monthly cataract surgery census and inventory supply during hospital and Operating Room visits.
3. Collected account receivables from ALCON customers.
4. Used effective territory management skills which includes an surgical assistance schedule among ophthalmologists that maximizes our contact with high profile volume accounts attaining a monthly call quota of at least 85 %.
5. Conducted regular and proper coordination with authorized sales distributor to obtain better servicing of outlets and maintain rational stock level in the branches.
6. Prepared Itinerary and discuss the same with District Manager about 7 days before the beginning of a detailing cycle.
7. Prepared Daily Call Report/Weekly Activity Report on detailing and surgical assistance activities and submitted or mailed to the office every Monday.
8. Responsible for the proper care and maintenance of company properties under my control such as samples literatures, reprints, laptops, car, etc.
9. Updated territory and account records to be able to identify accounts business potential and current prescription patterns in order to profile the account and establish a rating scale.

Cabin Crew at Air Philippines Corporation Philippine Airlines Express
  • July 2008 to September 2009

Checked the emergency equipments and the entire cabin upon boarding the aircraft for any discrepancies.
Coordinated with the flight deck crew and the passenger service agents.
Responsible for the smooth flow of passenger boarding and deplaning.
Ensured passenger safety at all times, performing a safety demonstration before the plane takes off.
Ensured passenger comfort at all times while inside the cabin.
Performed first aid measures in cases of emergency in flight.
Ensured that the aircraft is clean and tidy, ready for the next set of passengers.
Handed out meals and refreshments to all passengers. Being enthusiastic and willing to help unique needs of each passenger at all times.

Customer Service Agent at Air Philippines Corporation
  • June 2007 to April 2008

Performed ticket office functions in person, and on the phone on computerized ticketing systems and hard tickets.
Gave and received events and services information.
Performed sales responsibilities, including promoting season ticket sales, and special promotions.
Performed ticketing functions and completes orders on a variety of computerized systems.
Performed a variety of routine duties, which involve tabulation, tracking, and checking forms.
Received and filed ticket orders by phone, mail, and walk in.
Performed daily opening, closing and reconciliation duties.
Sold tickets and performed all other ticket office functions and operations at a variety of “off-site” event locations.
Performed all other functions necessary to ticket office operations.
Performed other related duties as assigned.

Education

Bachelor's degree, Nursing
  • at Nursing Cebu Doctors’ University
  • March 2007

in

High school or equivalent,
  • at Secondary Philippine Christian Gospel School
  • March 2003
High school or equivalent,
  • at Primary Philippine Christian Gospel School
  • March 1999

Specialties & Skills

Healthcare
Marketing
Tourism
Hospitality
Customer Service
CLOSING
FIRST AID
MICROSOFT MAIL
MICROSOFT OFFICE
TELEPHONE SKILLS

Languages

English
Expert
Tagalog
Expert