April جونساي

 Maintaining good relationship with customers and meeting their needs.
 Ensure that all product applications are filled accurately, within the agreed timeframe and all the required documents are obtained to avoid re-work.
 Ensure that all customer applications submitted are within CBD policy guidelines.
 Organizing and hosting presentations and customer visits
 Proactively call existing customers and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products.
 Achieve agreed upon sales targets and outcomes within schedule.
 Attend weekly and monthly team and area sales meetings to review performance and share best practice ideas.
 Ensure a consistently high level of customer service is maintained at all times.
 Present, promote and sell products/services using solid arguments to existing and prospective customers.

 Marketing and hosting presentations and customer visits
 Offer the commercial payment solutions and services to help them meet their financial goals.
 Answer queries that the customer may have about the products or services.
 Help customers when they need assistance in the different banking services.
 Building and maintaining good rapport to the new and existing customers.
 Achieve agreed upon sales targets and outcomes within schedule
 Establish, develop and maintain positive business and customer relationships.

 Database Management and Feedback Survey for Ajman Tourism Development Department (ATDD).
 Performed Duties as a Mystery Shopper, Assessment and Improvement on Customer Service
 Survey / Field Researcher, under the project of Dubai Tourism and Commerce Marketing (DTCM) on the Dubai International Visitor Survey, a large scale survey to establish the profile, behavior and opinions of visitors to Dubai.
 Participated in other research projects for UAE Community Survey, the UAE Lifestyle survey, and visitor research to guide the marketing and development UAE’s leading attraction.
 Responsible for conducting interviews, gathering data, and making recommendations based upon the research findings.
 Field Interviewer/Managing and Encoding surveys, it’s results and questionnaires;
 Applying a variety of research techniques to gather relevant information, including document analysis, surveys, and interviews
 Presenting results, both orally and in writing.
 Gather and distribute tourism information and destinations.
 Participated in Focus Group Discussion and Briefing

Duties and Responsibilities:
• Oral hygiene - removal & care of dentures & supervision of patients in brushing.
• Care of Nails (except in the newborn, infants up to 1 year old)
• Observation of patients and reporting to senior nurse, rashes, discharges, breathlessness, discomfort, pain, anxiety, nausea, vomiting & external bleeding.
• Taking and recording of vital signs.
• Measuring and recording output and fluid intake.
• Assist the physician in performing clinical examinations.
• Administers IVTT, IM, Subcutaneous, and oral medications.

As OB-GYNE Nurse (July 29, 2008- July 16, 2009)
• Assist on admitting patients then orients them on ward set-up
• Renders morning care to assigned patients
• Collecting laboratory specimens
• Giving medication per Doctor’s order
• Monitoring vital signs, fetal heart beat, and any signs of abnormalities
• Measuring and recording output and fluid intake
• Assist the physician in performing clinical examinations
• Making rounds with the physician
• Carry out doctor’s orders accurately
• Giving instructions to patients who will undergo clinical and laboratory exams
• Giving pre-operative care to patient
• Giving post operative care to the patient
• Watch out for any bleeding
• Instruct patients regarding proper positioning and post operative exercises
• Records patient’s progress
• Giving health teaching to discharged patients

As PACU Nurse (July 16, 2009- December 31, 2009)
• Take an evidence-based approach to the assessment, planning, implementation, and evaluation of nursing care.
• Assist in planning of nursing care, its implementation, evaluation and amendment, as appropriate
• Administers IVTT medications.
• Collaborate patient care to enable safe escorting of patients
• Giving post operative care to the patient
• Watch out for any bleeding from the operative site
• Demonstrate knowledge of related specialist equipment, and its functioning
• Follow hospital policies and procedures
• Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities.
• Endorses the equipment to the next shift properly and completely.