General administration
Digital World International
Total years of experience :16 years, 10 Months
•Achieved reliable excellent results in time constraint working environment.
•Reduced cost with negotiation for products and services.Profiting the company.
•Managed risks and developed contingency planes.
•Pulled activities from team members on projects and delivered results on time.
•Created, developed and tuned the systematic work in office.Changed improved and made it better.
•Detailed oriented, compliment personality with high energy driven focused to stay on task.
•Responsible for all elements of customer care services professional friendly energetic attitude.
•Detailed oriented on the services by attending formal training, and customer service training understood methods and techniques used in customer services for example sat nav and last techniques.
•Allowed customers to vent, interpersonal skills/charm to handle aggressive clients.Solved Issues satisfied clients.
•Resolved clients complaints promptly by listening understanding the problem and solving it.
•Prospected with potential clients through personal visits and phone calls.
•Fallowed-up and feedback calls to existing clients.
•Focused on zero balances and priority customers provided best services under company policy.
.
• Directed to report Admin of Head Quarter and assist him in daily Routine matters.
• Managed supporting staff, daily food orders to executive managers.
• Responded to pay utility bills of HQ and regional offices.
• Responded for management of Staff travelling rotation of scheduled appointed task.
• Managed scheduled car rentals
• Increased Company Market sales.
• Managed budgets for area campuses.
• Monitored project budgets.
• developed new marketing areas.
• Good hand on Microsoft Word quotations, presentation letters, excel sheet entry.Printing scanning, QC check.
automobile technician ceriticate
* HSSC Higher Secondary School Certificate (ICS)