Student Recruitment - International & Domestic
Canadian University Dubai
مجموع سنوات الخبرة :9 years, 0 أشهر
•Represents the Canadian University to targeted constituencies; visits middle schools, high schools, and colleges; speaks to groups and individual students; meets with school counselors, administrators and/or other constituent groups to promote outreach activities and as required to assist other recruiters in both local and international markets
•Preparing Documentation of all the activities in the university(Local & International)
•Maintain excellent communication with all the visitors, management and clients at the university and outside the university.
•Develop coordinates and delivers outreach programs and marketing strategies, including community workshops, retreats, and related recruitment efforts; arranges visits and tours for prospective students and parents.
•Serves independently as the point person for internal coordination of university student recruitment and enrollment management goals utilizing specific knowledge gained of admissions, registration criteria and financial aid and/or scholarship information and deadlines.
•Maintaining financial records of the events organized by the university
•Proof reading and writing marketing materials ( English, Arabic, Hindi & Urdu)
•Provides career and academic counseling, planning, and advising to potential students utilizing specific knowledge gained of the university colleges, educational programs and degrees on both local and international platform
•Independently develops and maintains partnerships between the university, local school systems, alumni networks, faculty, community partners, and other identified groups throughout the assigned territory/population.
•Coordinates university participation of staff and alumni for national and local college recruitment fairs, conferences and related outreach events; coordinates event-specific organizational aspects, promotional materials and information from the university and its colleges, educational programs and degrees.
•Participates in and/or organizes and implements all aspects of large, multi-departmental special events utilizing and promotional materials, maintaining budgetary and operational controls, coordination skills with multiple entities and representing the university at local, statewide and national events.
•Prepare presentations, reports and proposals regarding recruitment and outreach activities and responds to inquiries from students and minority agencies.
•Maintain flexibility and reliability of packages, monitor and distributes resource materials for student recruitment and retention programs; develops mentorship programs; analyzes trends in recruitment and retention programs; develops strategies for program evaluation.
•Guides and oversees the work of lower graded staff and/or student employees when engaged in directly related support activities; may participate in employee training and evaluative sessions.
•Liaise activities among the student recruitment and marketing department
•Analyze the market and perform competitor analysis and produce new strategies for student recruitment.
•Responsible for achieving individual sales target
•Performs miscellaneous job-related duties as assigned.
Support the Assistant Enrollment Manager in making the initial contact with the
•lead (prospective students) and qualifying their suitability to join an EAHM programme.
•Start the nurturing process by providing guidance and support to the candidate by answering their questions, providing supporting information etc.
•Provide follow up on a regular basis with candidates and ensure they are following the process to join the institution.
•Once qualified the lead can be passed to the Assistant Enrollment Manager for further counselling.
•Guide the candidate throughout the application process, collect their application
documents and prepare the file for the Admissions Committee’s review.
•Ensure accuracy of information and candidate data collected with the ability to
transfer data into CRM and SIS platforms.
•Maintain and update the CRM and Student Information System in order to track
applications and student’s interest in order to support marketing and admissions
•Participate in campus and enrolment events such as Higher Education exhibitions, school visits, Campus Open Houses, campus tours etc.
•Provide communications support to the candidate by packaging and sending important documents and ensuring completion of any documents and their return.
•Prepare brochures and other marketing collaterals for fairs, school visits and other enrolment events.
•Keep track of the stock of marketing collateral, gifts and merchandise in the office.
•Process applicable invoices and follow the procedure for payment of such invoices.
•Support with the distribution of the Student Ambassadors tasks, maintain the tracking lists and prepare briefings for newly assigned Student Ambassadors.
•Prepare run sheets, operational and logistics efforts for on and off campus recruitment events such as Open Days and ‘Student for a Day’ events.
•Provide academic support for students with disabilities.
•Any other duties as required by the Associate Director of Marketing and Enrollment.
Managing Enquiries / Front Desk
•Handle all initial enquiries, enter details on CRM, and follow up on all enquiries.
•Ensure information provided to prospective students and parents about UOWD College course offerings are up to date and accurate.
•Follow up on enquiries for all programs via email, phone and SMS.
•Assist prospective candidates for IELTS, OET Preparation and the Foundation Studies Program
•Ensure the front desk is always adequately stocked with Brochures, Forms and Marketing Materials
•Act as a liaison amongst various department with an enthusiastic approach
Placement test
•Student Ensure the placement test is carried out as per agreed schedule and on need basis.
•Ensure the test is set up in accordance with the standards in place.
•Ensure prospective students are informed of the placement test recommendations within 2 working days of the test being taken.
•Ensure student data is maintained on CRM.
•Generate a comprehensive student report after the start of each term indicating numbers and conversion rates.
SAI / SMP
•Students are enrolled in the admission systems as per the recommendation once the payment is made.
•List of Active / Lapsed / Discontinued Students is generated after end of each term and shared with the Registrar for further action.
CRM
•All initial queries for ELC/UOWD College through any medium are captured in CRM
•Student documents are scanned and attached to the respective record.
•Reports of all queries are generated on a term basis and shared with ELC management.
Student Management
•Visa Students are informed of the fee policy and document requirements. Visa process is initiated; all required documents are collected from students and forwarded to Visa Section.
•Facilitate students’ course fee payments. Once payments are made prepare confirmation letters to give to students.
•Facilitate orientation for new students on the first day of the term. Student ID cards, SOLS information / Orientation Booklet and welcome kits are provided to students during the orientation.
•Committed in safeguarding, visualization and promoting welfare of students.
•Student IDs are issued to all new students within one week of the start of the term
•Budgeting and planning University Events.
•Organize student affairs meeting (as per semester) to ensure that all concerns have been addressed.
•Run events both on campus& Off- Campus for all the students (Undergraduate& Post Graduate)
•Run Elections in order to choose a president for the student clubs
•Ensure that enrolments / transfers / refunds / Leave of Absence requests / Documents Requests/ Supplementary Exam requests is processed within the stipulated timeframes and sent to UOWD College Management for further process.
•All non-payments (visa students) are promptly checked and followed up. List of non-paying students is forwarded to UOWD College Management for further action after each term.
•Communicate with students on other activities in the University that will be of value and benefit to them
•Assist Recruitment officer with the ELC showcase and organize activities for students in collaboration with Student Services.
•Assist with counselling students through their UOWD College programs and with students’ transition from UOWD College to UOWD.
•Work towards student retention targets by: counselling students about their student experience; counselling students towards their study goals; assisting with their re-enrolment prior to their completing their studies.
•Ensure Student Record File is created, and all relevant correspondence is archived throughout their studies at UOWD College.
•End of term certificates are printed and issued to eligible students.
•TOEFL tests are carried out on request from Admissions and invoices processed.
Student Housing & Transportation
•Liaise with the Jebel Ali Garden, Barsha Heights. Emirates academy of hospitality Management, Student Accommodation staff to ensure the ease of relocating and assist all the UOWD students
•Coordinate fall, spring and summer semester Residency requests, check in and check out dates with staff
· Assist with the housing information for current and prospects students
•Follow up with students and resolve any complaints, issues and concern of prospective and current students
•Arrange transport for students for special events
•Coordinate with the drivers to regulate proper bus timing and follow up on the same
•Assist students with the shuttle facilities to the residency apartments & Metro station
•Share timings of the bus with current and prospects students
•Assist current and prospects students with any concerns and issues in relation to the housing and transportation team.
exceptional customer service to both internal and external clients by way of providing accurate and timely information.
•Provide information to internal and external clients regarding student administration matters, consistent with the University’s policies and procedures, as well as those of the UAE Ministry of Higher Education and Scientific Research.
•Assist with the development and implementation of process improvement strategies and solutions to improve service provision to students, faculties and key stakeholders.
•Provide official University letters to students and/or third parties e.g.: banks, in accordance with University policy and practice, both in English and Arabic.
•Contribute to the development and implementation of policies and procedures related to student administration.
•Support and participate in student life-cycle events as required, such as orientation, enrolment and graduation.
•Undertake duties as instructed which are considered within the skill-set of the position.
•Ensure accurate data entry and ongoing update of electronic student records and management of student files
•Prepare analysis on word, excel and PowerPoint for management review
Aggregate percentage: 82%