IT Manager
Zabeel Network solutions
Total years of experience :10 years, 3 Months
9 months as
IT - Systems Admin for 2 Entity - DUNKIN DONUTS & JELLY BELLY ICE-CREAMS
• Manage& assisting the overall IT operations, POS, IT Infrastructure and Communications system.
• Team Leader for IT Team (8 members) - service, networking and developers
• IT Strategies for Business Continuity, Disaster Recovery, and Network Security.
• Project Management involving Initiation, Requirement Analysis & Finalization, Project Scoping,
Planning (Estimation, Scheduling & Milestones).
• POS Systems Admin & Exchange Admin,
• IT Projects and Operations supervisor, IT Procurement, billing, Reporting & budgeting
o Achieved a reduction of 20% overall IT budget- in operational cost
o Kaspersky Endpoint deployment.
• Implemented Attendance & CCTV Surveillance (70 outlets)-Office & shop Staff
• ISP - Etisalat & Du ISP and mobile services. (MDM) - departmental billing
➢ Shelf Drilling \[March ‘2013- June ‘2016\] 3+Years as IT Senior Engineer (lead Engineer).
Shelf Drilling is the world’s second largest contractor of independent-leg cantilever (ILC) jack-up rigs. We are
headquartered in Dubai with rig operations in 2014 in 12 countries across four core operating regions -
Southeast Asia, India, West Africa and MENAM (Middle East, North Africa & Mediterranean)
Managing the IT infrastructure of the company in MENA and Asia region consisting of 30+ servers.
• Experienced in managing the IT department & coordinating with department heads in planning system
requirements.
• Supervising regional IT team and reports for quarterly Internal Audit purpose.
• Configuring and Managing Servers in Azure cloud.
• Managing and customization Office 365 & Exchange online.
• Virtualization and Cloud Implementation and Support.
• Dir-Sync configuration and managing replication on Azure cloud with o365.
• Daily checklist of the server for tuning the server performance and cleanup.
• Managing and Configuring Windows 2008 Domain, AD, group policies, sites, replication etc.
• Managing ADFS (Active Directory Federation Services), Directory Synchronization, Single Sign On
between on- premises and cloud environment.
• Responsible for Supporting/ Configuring, Data Integration, Monitoring/ Logging & Backup of critical
data for Core Business Systems.
• Reports for AD, 0365 using AD tidy and Cog motive -Monthly & quarterly
• Reports for Azure cloud services - Monthly, (quarterly for regional sites.)
• IT Procurement, billing, Reporting & budgeting.
• Vendor management- Negotiated contracts with Vendors -
Slashed administration costs 30% by negotiating pricing and fees, while ensuring the
continuation and enhancements of services.
• Projects handled
o Active directory migration form 2008 R2 to 2012 -hybrid cloud solution-10, 000 objects
o Migration from DirSync to AD Sync for O365 -8000 Users
o Implement ADFS and Proxy server - high availability
o Kaspersky implemented successfully with distribution point for site updates.-5 sites
o Follow-Me printing implementation and Print server management.
o CISCO Jabber and IPT Configuration -Dubai Office - 400 Users
o Access Control and finger print Solution, Attendance System - Dubai office - 400 Users
o Endpoint Cloud Backup Solution E-Vault Implemented Successfully- Dubai office - 400 Users
o Disaster Recovery -configure in AZURE Cloud in VM level, snapshot and File level.
o ERP to bank Integration & Automation -on Azure cloud
Dubai Municipality
Dissertation passed in First Class
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