Computer Engineer
Edrafor Emirates LLC
Total years of experience :13 years, 10 Months
Managing IT infrastructure and network security equipments. Creating proposals for new construction site. Network designing.
• Migrated Hybrid Exchange to Exchange Online .
• Office 365 Administration.
• Managing network including Sophos and Sonicwall firewalls.
• Build and configured SCCM 2012 environment.
• Build and configured Gofusion ERP environments.
• Creating Roles in ERP system.
• Managing VMWare host.
• Managing CCTV and biometric environments.
• Managing Domain controller.
• Scheduling Backup using Iperius and Acronis.
• Managing Assets including remote locations and RIGS.
• Managing Focus ERP server in Maxell international (sister Concern)
• Manage Email servers (cloud).
• Managing AWS EC2 environment.
• Maintaining Domain controller.Creating and adding users to the desired groups and adding particular usage permissions in AD.
• SPOC for CMMI process.
• Migrated emails from hosted third party domain to in house zimbra server.
• Managing multiple SQL and other DB servers and maintaining and scheduling backups.
• Monitoring and maintaining DHCP server. DHCP reservation and Exclusion.
• Creating Forward and reverse lookup zones in DNS for internal Portals and for resolving hostnames.
• Sharing Applications through Terminal services.
• Maintaining application servers like QuickBooks and ensuring the backups are in place.
• Creating email accounts and DL’s in Zimbra email server.
• Installation and maintaining of WDS servers. Adding applications, driver package and OS image to WDS
• Implemented MDT and Microsoft deployment workbench for WDS server.
• Creating user extensions in SIP server(Elastix).
• Maintaining Polycom device for Video conferencing.
• Maintaining Panasonic and Matrix PBX for Local extensions.
• Maintaining Symantec endpoint protection manager.
Client: Northern Operating Services
• Migrating XP VM Machines to Win 7 Virtual machines.
• Adding user applications to software distribution groups.
• Troubleshooting AD and application issues through remote assistance and vSphere. Monitoring and Resolving tickets within SLA . Using SCCM and Landesk to Install application and create Software installation packages
Giving Onsite/On Call Support to Clients in hardware and networking issues and resolving it in quick time.
Clients
1.United Breweries Limited
• Managing ADC
• Installation of network and standalone printers.
• Configuring VOIP devices
• Installation and configuration of MS Products
• Migration of mail from exchange server to microsoft online services and office360
• Remote support using tools like dame ware
• Maintaining calls logged using ITSM tools like summus.
2.Reliance petroleum
• Maintaining server
• Installation and configuration of server applications
• Ghosting using Symantec Ghost tool.
• Configuration of dispenser parameters
• Troubleshooting of access point issues.
3.IDBI bank
• Troubleshooting pc and laptop issues
• Servicing tally and passbook printers
4.SIDBI
5.Kochi Refineries
• Implemented RSA Token Authentication in KRL.