Archana Surendran, Logistics & Sales Coordinator

Archana Surendran

Logistics & Sales Coordinator

Harman Middle East

Location
United Arab Emirates
Education
Master's degree, Supply Chain & Logistics
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Logistics & Sales Coordinator at Harman Middle East
  • United Arab Emirates
  • June 2012 to March 2016

Tasks Handled:
-Coordination with clients, export sales team and logistics team of Harman Middle East for sales
activities (Harman products, Samsung and LG TVs)
-Track and expedite orders and ascertain order accuracy
-Monthly/Annual forecasting, coordination and placing Purchase Orders with the Principals/Vendors
-Support strategies and plans with Harman Sales and Marketing Team
-Interact with Accounts, Warehouse and factories to ensure smooth execution of all shipments
-Timely update of stock reports and sales reports (Orion software)
-Weekly sales report submission to Principle Company (Samsung) and monthly sales report presentation to reporting manager
-Prepare and maintain cost sheets and provide details to Finance department
-Issuance of Proforma Invoices
-Coordinate with exporters and forwarders
-Prepare all types of shipping documents to secure the necessary permit to release the shipment, in
compliance with the Bureau of customs rules and regulations
-Stock allocation to export customers, dealers and showrooms
-Managing customer queries & follow up for important documents and maintenance of the same
-Interface with Service Technicians and ensure their parts and accessories needs are being met.
-Take service technicians’ orders for parts and fill them as fast as possible.
- Assist service technicians in determining parts & accessories requirements for individual jobs.
-Supply Spare Parts and Accessories to retail and internal customers in a prompt and accurate manner.
-Supply cost of parts information on repair orders.
- Develop and maintain a strong professional relationship with vendors and customers

Content Analyst at Thomson Reuters
  • India
  • June 2011 to January 2012

Tasks Handled:
Responsible for database administration
Ensuring that relevant information is maintained and delivered in an accurate and timely manner
Process data and apply in an accurate manner to the database using technical and financial
knowledge
Promote continuous improvement through research and analysis of queries and data quality control
Take responsibilities for data quality, accuracy, timeliness and completeness
Train new staff member, when appropriate
Seek efficiencies in work practices to achieve automation where possible
Test new database/application releases where appropriate, providing expert user feedback

Business Support Officer at Joie de Vivre International Insurance Brokerage LLC
  • India
  • July 2010 to January 2011

Tasks Handled:
Issuance of Debit/Credit Notes
Analysis of Claims Experiences of various Corporate Clients
Insurance Premium Calculations
Co-coordinating with Insurance Companies and Clients
Handling of Individual Medical Insurances
Preparation of Receipt Vouchers
Insurance Proposal Preparation
Analysis and Comparison of various Insurance Quotes

Education

Master's degree, Supply Chain & Logistics
  • at University of Wollongong in Dubai (UOWD)
  • September 2014

University topper (2014) - MSc.Logistics & Supply Chain Management

Bachelor's degree, Bachelor in Business Management (BBM)
  • at Bangalore University
  • May 2010

Specialties & Skills

CUSTOMER RELATIONS
FINANCE
FORECASTING
LOGISTICS
MANAGEMENT
MARKETING
REPORTS

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker