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Arieshane Centeno, RECEPTION ADMINISTRATOR

Arieshane Centeno

RECEPTION ADMINISTRATOR·Bayt.com

United Arab Emirates

Bachelor's degree, Travel And Tourism Management

Work experience

Total years of experience: 3 years, 4 months

RECEPTION ADMINISTRATOR

July 2024 - Present

Bayt.com

Dubai, United Arab Emirates

July 2024 - Present

Serve as the first point of contact, managing incoming calls and welcoming visitors.
Handle company card and petty cash and maintain accurate transaction records.
Arrange travel logistics, including flight bookings, visa processing, and hotel reservations.
Process supplier payments and prepare receipts and Local Purchase Orders (LPOs).
Issue and manage client payment receipts; handle and secure cheques and cash payments from clients.
Coordinate and arrange the schedule of the Public Relations Officer (PRO).
Source and liaise with newsuppliers to meet company requirements.
Monitor and manage inventory of office supplies and pantry stocks.
Provide general administrative support to ensure smooth daily operations.
Maintain organized filing systems and assist with internal coordination.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

ADMINISTRATOR

July 2024 - Present

Bayt.com

Dubai, United Arab Emirates

July 2024 - Present

Serve as the first point of contact, managing incoming calls and welcoming visitors.
Handle company card and petty cash and maintain accurate transaction records.
Arrange travel logistics, including flight bookings, visa processing, and hotel reservations.
Process supplier payments and prepare receipts and Local Purchase Orders (LPOs).
Issue and manage client payment receipts; handle and secure cheques and cash payments from clients.
Coordinate and arrange the schedule of the Public Relations Officer (PRO).
Source and liaise with newsuppliers to meet company requirements.
Monitor and manage inventory of office supplies and pantry stocks.
Provide general administrative support to ensure smooth daily operations.
Maintain organized filing systems and assist with internal coordination.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

SENIOR SALES ASSOCIATE

March 2023 - July 2024

Apparel Group

Dubai, United Arab Emirates

March 2023 - July 2024

Provides outstanding customer service, receiving up to 98% in customer service feedback surveys.
Achieved an average of 98% - 110% of sales target for 5 consecutive months.
Handled customer complaints, improving customer satisfaction rate by 25%.
Deal and assist an average of 30 - 50 customers ensuring positive shopping experience and building loyal
customer base.
Work collaboratively with a team of 8 other sales associate to devise strategic sales solution to achieve and
exceed the stores monthly, quarterly and yearly sales and KPI targets.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Bulacan State University

January 2023

January 2023

Bachelor's degree, Travel And Tourism Management

Philippines

GPA (percentage): 95%

GPA (percentage): 95%

Bulacan State University

January 2023

January 2023

Bachelor's degree, Administration And Tourism

Philippines

GPA (point): 1.5 out of 5

GPA (point): 1.5 out of 5

Bulacan State University

January 2023

January 2023

Bachelor's degree, Administration And Tourism

Philippines

Bulacan State University

April 2018

April 2018

High school or equivalent, Humanities and Social Sciences

Philippines

Bulacan State University

January 2018

January 2018

High school or equivalent, Humanities and Social Sciences

Philippines

Skills

CUSTOMER SERVICE

Expert

SALES

Expert

COMPLEX PROBLEM SOLVING

Expert

OPERATIONS

Expert

COMMUNICATIONS

Expert

MULTITASKING

Expert

ORGANIZATIONAL AWARENESS

Expert

INTERPERSONAL COMMUNICATIONS

Expert

PROFESSIONALISM

Expert

FRONT OFFICE

Expert

communication skills

Expert

Team work

Expert

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER SYSTEMS

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

MULTITASKING

Intermediate

OPERATIONS

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

SALES

Intermediate

WORKFLOW MANAGEMENT

Intermediate

Administration

Intermediate

Management

Intermediate

Call Center

Intermediate

Microsoft Office

Expert

Microsoft Excel

Expert

Languages

English

Expert

Training and Certifications

Certifications
Certificate in Agricultural Crops Production NC 1 & II
Certificate of Civil Service Commission
College Certificate in Tourism and Management
Certificate in Microsoft Office Training

Hobbies and interests

Jigsaw Puzzles