عريفل إسلام بهويان   بهويان, Vice President Of Development

عريفل إسلام بهويان بهويان

Vice President Of Development

Crystal Insurance Company Limited

البلد
المملكة العربية السعودية - المدينه المنوره
التعليم
ماجستير, Educations
الخبرات
15 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 9 أشهر

Vice President Of Development في Crystal Insurance Company Limited
  • بنجلاديش - Dhaka
  • أبريل 2023 إلى يناير 2024

General Insurance Service Provider
* Shipment LC Insurance Coverage
Sharing Cover Note
Sharing Necessary Insurance Documents
* Fire Insurance Coverage
* Corporate Loan Insurance CoverageGeneral Insurance Service Provider * Shipment LC Insurance Coverage Sharing Cover Note Sharing Necessary Insurance Documents * Fire Insurance Coverage * Corporate Loan Insurance Coverage
Skills: Sales · Management · Strategic Planning · Retail · Negotiation · Operations Management · Sales Operations · Leadership · Performance Management · Business Planning · Business Strategy · Marketing

Senior Executive في nagad limited
  • بنجلاديش - Dhaka
  • يوليو 2022 إلى فبراير 2023

* All merchant KYC received \[hardcopy/images\] reconciled 100% regularly D-1 and process for system upload within 2 days as per daily capacity.
* KYC Received at CDIM end scanned and uploaded against the given merchant account within 3 days.
* Merchant service change request received & completed within 08 hrs of received and updated in system/portal.
* Merchant QR generating completed within 08 hrs after merchant registration completed as per daily capacity.
* Ensure Merchant Data entry accuracy of 100% of for all Manual DE process with Sample size 40% twice in a week
* Ensure100% of Merchant Physical KYC received data are matched with system data update within 3 days 
* Ensure 100% Hard Copy Merchant KYC received are preserved in system \[Archiving\] at warehouse 100% of KYc received in 8 Working days
* Service request executed with-in 2days of request.

Executive في nagad limited
  • بنجلاديش - Dhaka
  • سبتمبر 2018 إلى يونيو 2022

1. According to Portal, Monthly QC Processing target achievement & QC Completion within KPI and SLA.
2. Second tire Manuel QC Processed & Audited in a month.
3. User wise manual QC Processed of the previous month
4. Sharing of Daily+Weekly+Monthly Porichoy Reports and analysis
5. Sharing of Daily+Weekly+Monthly execution data to vendor for Reports Activity of PKYC & DKYC
6. Prepare & follow up Notes for Approval (NFA), raise PR, Follow-up on PO with ERP.
7. Monthly validation of Total QC Processed KYC Data along with BIDB System Validation for Vendor Invoice Processing.
8. Coordinate with RA for Invoice Data Validation and Pursue for Dispatch.
9. Invoice Audit, Service Completion Certificate issuance and SLA Management
10. Agreement Review
11.Generation of All Cross functional reports and KYC related issues/ Findings.

Finance Officer في Robi Axiata Bangladesh Limited
  • بنجلاديش - Dhaka
  • أبريل 2018 إلى سبتمبر 2018

Formulate, direct and monitor issues related to finance and accounting including accounts receivable & payable.
•Ensure timely completion of audit requirements & error free and complete Month End closing.
•Ensure DS dealers commission calculation, disbursement and clearing (SAP systems).
•Keep daily report in the system to meet the urgent requirements to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.)
•Prepare & Submit Monthly Invoice to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.)
•Maintain Liaison with officials to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.) Expedite payment earlier
• To cross check vendor order & Distributed quantity & amount.
•Assist Manager, DS Finance, for any kind of financial operation related activities.

Sales Executive في Robi Axiata Bangladesh Limited
  • يونيو 2017 إلى أبريل 2018

& resolving with Finance, IT & Marketing Strategic & Planning Department for any compliance related issues.
•Daily, Weekly & Monthly Corporate URF Compliance Report Sharing according the Management Requirements.
•Communicating regular basis with Key Account Manager (KAM) & SBM (Sales Business Manager) for compliance across the country.
•Making actions plan to reduce the Corporate & SME documents pending.
•Corporate & SME Paper received with STS.
•Ensure to meets up 100% Compliance.

Customer Service Executive في Airtel Bangladesh Ltd
  • بنجلاديش
  • يوليو 2012 إلى مايو 2017

1. Monitoring sales Zone (Bogra, Mymensingh, Sylhet & Chittagong); share document pending report with required action plan.
2. Central DMS Upload System Monitoring -Customer Service Form (CSF), Re Registrations from (RRF), User Registrations Form (URF), which come from Retails end, distributors Houses, Customer Care Services Centers.
3. Scan data processing - reconciliation, downloading, checking & verification (as per

Customer Care Representative
  • يناير 2010 إلى مارس 2012

Coordinate with Customer, franchises and retailers to solve different service related issues.
Handle Tasks to resolve Complaints which are forwarded from Contact Centers, Business Centers and Franchisees.
Responsible for setting objectives and giving directions in the operating area for services platforms.
VAS and service installation or change as per subscriber request.
Ensure proper behavior / discipline / grooming / punctuality as per the requirements and image of the company.
Document Management with Electronic Document Management System (EDMS).
Scanning and Uploading RFs&Physical library work & RF Handling
Coordination with coworker & Assisting supervisor

Administration في Warid Telecom International Ltd
  • يناير 2008 إلى ديسمبر 2009

Ensuring safekeeping of inventories at the central warehouse.
Supervising day to day in/out of the warehouse &Updating bin cards and relevant inventory register.
Undertaking periodical stock counting and ensuring verification by Central Management.
Preparation of monthly inventory order quantity.

الخلفية التعليمية

ماجستير, Educations
  • في Institute of Education Research, Dhaka University
  • سبتمبر 2017

بكالوريوس, Education
  • في Bangladesh Teachers Training College National University Bangladesh
  • يناير 2016

1st

ماجستير, Economics
  • في Govt. Titumir College
  • يناير 2003

2nd

الثانوية العامة أو ما يعادلها, Economics
  • في National University Bangladesh
  • يناير 2001

الثانوية العامة أو ما يعادلها, Economics
  • في Brahmanbaria Govt. College, Brahmanbaria National UniversityIslamic Studies, Logic & Islamic History and Culture
  • يناير 1997

الثانوية العامة أو ما يعادلها, Economics
  • في Brahmanbaria Govt. College
  • يناير 1995

Economics, Civics, Social Science,General Math, English, General Science, Geography, Book-keeping

Specialties & Skills

operations
Sales and Marketing Management
Finance Sector
Administration
Customer Service
CUSTOMER SERVICE
CUSTOMER SUPPORT
DATA ENTRY
DATA PROCESSING
DATABASE ADMINISTRATION
DELIVERY
RECEIVING
DOCUMENT MANAGEMENT

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
arifulislambhuiyan.blogspot.com/

اللغات

الانجليزية
متمرّس
البنغالي
اللغة الأم

الهوايات

  • Creative Writing, Thinking, Journey