Vice President Of Development
Crystal Insurance Company Limited
Total years of experience :15 years, 9 Months
General Insurance Service Provider
* Shipment LC Insurance Coverage
Sharing Cover Note
Sharing Necessary Insurance Documents
* Fire Insurance Coverage
* Corporate Loan Insurance CoverageGeneral Insurance Service Provider * Shipment LC Insurance Coverage Sharing Cover Note Sharing Necessary Insurance Documents * Fire Insurance Coverage * Corporate Loan Insurance Coverage
Skills: Sales · Management · Strategic Planning · Retail · Negotiation · Operations Management · Sales Operations · Leadership · Performance Management · Business Planning · Business Strategy · Marketing
* All merchant KYC received \[hardcopy/images\] reconciled 100% regularly D-1 and process for system upload within 2 days as per daily capacity.
* KYC Received at CDIM end scanned and uploaded against the given merchant account within 3 days.
* Merchant service change request received & completed within 08 hrs of received and updated in system/portal.
* Merchant QR generating completed within 08 hrs after merchant registration completed as per daily capacity.
* Ensure Merchant Data entry accuracy of 100% of for all Manual DE process with Sample size 40% twice in a week
* Ensure100% of Merchant Physical KYC received data are matched with system data update within 3 days
* Ensure 100% Hard Copy Merchant KYC received are preserved in system \[Archiving\] at warehouse 100% of KYc received in 8 Working days
* Service request executed with-in 2days of request.
1. According to Portal, Monthly QC Processing target achievement & QC Completion within KPI and SLA.
2. Second tire Manuel QC Processed & Audited in a month.
3. User wise manual QC Processed of the previous month
4. Sharing of Daily+Weekly+Monthly Porichoy Reports and analysis
5. Sharing of Daily+Weekly+Monthly execution data to vendor for Reports Activity of PKYC & DKYC
6. Prepare & follow up Notes for Approval (NFA), raise PR, Follow-up on PO with ERP.
7. Monthly validation of Total QC Processed KYC Data along with BIDB System Validation for Vendor Invoice Processing.
8. Coordinate with RA for Invoice Data Validation and Pursue for Dispatch.
9. Invoice Audit, Service Completion Certificate issuance and SLA Management
10. Agreement Review
11.Generation of All Cross functional reports and KYC related issues/ Findings.
Formulate, direct and monitor issues related to finance and accounting including accounts receivable & payable.
•Ensure timely completion of audit requirements & error free and complete Month End closing.
•Ensure DS dealers commission calculation, disbursement and clearing (SAP systems).
•Keep daily report in the system to meet the urgent requirements to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.)
•Prepare & Submit Monthly Invoice to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.)
•Maintain Liaison with officials to Utility Providers (DPDC, JALALABAD, WESTZONE, ADREACH, BPDB, DESCO, DWASA, CWASA, Titas, Ticketing, etc.) Expedite payment earlier
• To cross check vendor order & Distributed quantity & amount.
•Assist Manager, DS Finance, for any kind of financial operation related activities.
& resolving with Finance, IT & Marketing Strategic & Planning Department for any compliance related issues.
•Daily, Weekly & Monthly Corporate URF Compliance Report Sharing according the Management Requirements.
•Communicating regular basis with Key Account Manager (KAM) & SBM (Sales Business Manager) for compliance across the country.
•Making actions plan to reduce the Corporate & SME documents pending.
•Corporate & SME Paper received with STS.
•Ensure to meets up 100% Compliance.
1. Monitoring sales Zone (Bogra, Mymensingh, Sylhet & Chittagong); share document pending report with required action plan.
2. Central DMS Upload System Monitoring -Customer Service Form (CSF), Re Registrations from (RRF), User Registrations Form (URF), which come from Retails end, distributors Houses, Customer Care Services Centers.
3. Scan data processing - reconciliation, downloading, checking & verification (as per
Coordinate with Customer, franchises and retailers to solve different service related issues.
Handle Tasks to resolve Complaints which are forwarded from Contact Centers, Business Centers and Franchisees.
Responsible for setting objectives and giving directions in the operating area for services platforms.
VAS and service installation or change as per subscriber request.
Ensure proper behavior / discipline / grooming / punctuality as per the requirements and image of the company.
Document Management with Electronic Document Management System (EDMS).
Scanning and Uploading RFs&Physical library work & RF Handling
Coordination with coworker & Assisting supervisor
Ensuring safekeeping of inventories at the central warehouse.
Supervising day to day in/out of the warehouse &Updating bin cards and relevant inventory register.
Undertaking periodical stock counting and ensuring verification by Central Management.
Preparation of monthly inventory order quantity.
1st
2nd
Economics, Civics, Social Science,General Math, English, General Science, Geography, Book-keeping
