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armi jane canlas, Customer Account Executive

armi jane canlas

Customer Account Executive

Aramex

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, mass communication major in broadcasting
Experience
18 years, 5 Months

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Work Experience

Total years of experience :18 years, 5 Months

Customer Account Executive at Aramex
  • United Arab Emirates - Dubai
  • My current job since November 2009

Handles shipments/ inquiries and quotations for courier and freight (sea, land and air)

quality evaluator at CONVERGYS
  • Other
  • May 2007 to September 2009

coaches and monitoring agent's calls

call center agent at CONVERGYS
  • Other
  • November 2005 to May 2007

handles calls, inquiries regarding billing / activation also troubleshooting of network and mobile phones

Education

Bachelor's degree, mass communication major in broadcasting
  • at West Visayas State University
  • March 2005

Specialties & Skills

Customer Service
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Performance Center
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Global Logistics
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Call Center
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microsoft word/excel
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Languages

English
Expert

Training and Certifications

Quality Skills Upliftment Program (Training)
Training Institute:
Quality Institute
Date Attended:
October 2008