Arnold Dela Cruz

SALES EXECUTIVE à BUSINESS BAY

• Émirats Arabes Unis
• juillet 2015 à mars 2018

SALES EXECUTIVE à CHENONE HOME FURNITURE LLC HOME CENTER LANDMARK GROUP HOME FURNITURE & DÉCOR RETAIL HOME FURNITURE & DÉCOR RETAIL

• Émirats Arabes Unis
• juillet 2013 à juillet 2015

Procurement Functions
 Teaming with proposals department for completion or clarification of project’s bill of quantities (BOQ).
 Preparation of quotation, proposal, comparison and summary report for selection process.
 Communication with supplier for new products requirement or product development.
 Price negotiation with suppliers to achieve target budget and savings.
 Monitoring, expediting of requested RFQ/RFP.
 Pro-actively exploring new programs for continuous improvements in material and process changes to
achieve the best quality, reliability, pricing and delivery with delivery of suppliers.
 Timely placing of Purchase of Orders
 Continuous coordination with suppliers to gain the latest information regarding material price trends.
Sales & Marketing
 Engages with superior customer service by making information readily available.
 Demonstrate products services as deemed necessary by clients and management.
 Schedules appointment meetings as necessary.
 Makes product knowledge readily available to self and other sales people through various resources.
 Researches client base to find new types of customers and sells to them accordingly.
 Creates a plan for gaining customers and retaining them based on warranties and guarantees.
 Analyzes the competition to create a plan for engagement.
 Makes product appeal to the target market.
 Set up booths as trade show and demonstrates the quality or uses of a product.
Customer Service & Administrative Functions
 Act as a liaison, provide products, service information, answer questions, resolve any emerging problems
that our customer accounts might face accuracy and efficiency.
 Identify and assess customer’s needs to achieve satisfaction.
 Build sustainable relationships and trust with customer accounts through open and interactive
communication.
 Provide accurate, valid and complete information by using the right method or tools.
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
 Keep records of customer interactions, process customer accounts and file documents.
 Follow communication guidelines and policies.