Arnold Dsouza

• Achievement of monthly sales targets and customer visits
• Business development through customer meetings and presentation of product portfolio
• Follow up on purchase orders post provision of quotation to customers
• Telesales
• Preparation of all required documentation for quick internal processing in order to reduce cycle time
• Ensuring quick delivery of products on placement of Customer Purchase Orders
• Stores Management
• Account Management through continuous customer liaison

• Processing medical cards for new enrolments with international brokers.
• Liaison with brokers on processing of medical claims.
• Data analysis and data mining
• Tele-calls (both inbound and outbound)
• SLA monitoring, follow up and co-ordination with insurance brokers regarding pending queues
• Database management of all enrolments

• Processing and approval of loans in the auto loan unit
• Continuous coordination with the sales staff for requirements on processing of loans.
• Liaison with Credit Analyst for compliance purposes
• Monitor process cycle to ensure all the applications are processed in accordance to the SLA
• Quality check of all applications processed
• Generation of status reports
• Development and generation of performance reports for senior management
• Database management
• Tele-calls (both inbound and outbound)
• Archiving records