Sales Executive
Caesars Int'l Travel Co
Total years of experience :17 years, 3 Months
Currently employed as Sales Executive - Cebu Pacific - GSA Caesars Int’l Travel Co. (Kuwait)
• Airline Business Development
• Strategic Sales and Marketing
• Corporate contract negotiation and execution
• Client building
• Customer service /Support
Interacting directly with corporate clients and trade partners at all levels assisting with their various travel related needs.
Deal with group enquiries and materializing sales
Sales support. Liaising with agents for their needs. Regular updates on OAL.
Communicate Fares and other promotions.
Market Updates to Head office.
Periodical Sales visits to Agents .
Reporting - Daily Sales Report, and weekly Reports on Market activities of Other Airlines.
Periodical review of Travel Agents performance. Generate passenger revenues in the assigned area and surpass the allocated targets.
Create maximum awareness of products and services through marketing activities.
Actively seek opportunities, which would allow the Airline to expand its customer base and agency penetration.
• Airline Business Development
• Strategic Sales and Marketing
• Corporate contract negotiation and execution
• Client building
• Customer service /Support
GSA Planning and Budgeting.
Channel sales and IATA Agency business enhancement.
Corporate contracts executed for Malaysian Airlines with major corporate viz Sytheisis
Maintain good rapport with the agents and customers to ensure that they are receiving unmatched service.
Monitor the Agents on their financial credibility and control ticket capping based on bank guarantee.
To achieve the set annual sales target of the GSA and to achieve the Sales/ Flown revenue target set by the principal.
. Pricing
Monitoring the selected competitors Fare Products regularly.
Assisting Sales team in proposal of New Fares, Rules, and Add-on using SITA Market Fares Management System (MFM).
Escalating discrepancy in pricing to Head Quarters.
Construction of Fares for all type of journeys applying both journey and New Pricing Unit Concept (NPUC)
Dealing and solving agents queries regarding Fare rules and pricing
Supervisory role
Supervising and assisting Sales Staff in smooth handling of PAX/Agents
Preparation of roster
Monitoring Telesales activities
Handling and resolving complaint related issues
To Assist recruitment and training for the new staff.
• Airline Business Development
• Strategic Sales and Marketing
• Corporate contract negotiation and execution
• Client building
• Customer service /Support
Interacting directly with corporate clients and trade partners at all levels assisting with their various travel related needs.
Deal with group inquiries and materializing sales
Sales support. Liaising with agents for their needs. Regular updates on OAL.
Communicate Fares and other promotions.
Market Updates to Head office.
Periodical Sales visits to Agents .
Reporting - Daily Sales Report, and weekly Reports on Market activities of Other Airlines.
Periodical review of Travel Agents performance. Generate passenger revenues in the assigned area and surpass the allocated targets.
Create maximum awareness of products and services through marketing activities.
Actively seek opportunities, which would allow the Airline to expand its customer base and agency penetration.
Corporate integration’s & acquisitions .
. Pricing
Monitoring the selected competitors Fare Products regularly.
Assisting Revenue team in proposal of New Fares,
Escalating discrepancy in pricing to Head Quarters.
• Airline Business Development
• Strategic Sales and Marketing
• Responsible for achievement of revenue targets & deposit targets
• Corporate integration’s & acquisitions
• Client building
• Customer service /Support
Interacting directly with corporate clients and general public at all levels assisting with their various travel related needs.
Deal with group enquiries and materializing sales
Sales support. Liaising with agents for their needs. Regular updates on OAL.
Communicate Fares and other promotions with Agents through Sales calls
Market Updates to Head office
Periodical Sales visits to Agents in Kerala
Handling sales of DXB Visa and Holiday pacakages
Reporting - Daily Sales Report, and weekly Reports on Market activities of Other Airlines.
Periodical review of Travel Agents performance. Generate passenger revenues in the assigned area and surpass the allocated targets.
Protect the existing business and exploit new opportunities
Create maximum awareness of Air Arabia products and services through marketing activities and giving away Best performance Awards to Travel Agents on quarterly basis.
. Pricing
Monitoring the selected competitors Fare Products regularly.
Assisting Sales team in proposal of New Fares, Rules,
Escalating discrepancy in pricing to Head Quarters.
Construction of Fares for all type of journeys applying both journey and New Pricing Unit Concept (NPUC)
Dealing and solving agents queries regarding Fare rules and pricing
Supervisory role
Supervising and assisting Sales Staff in smooth handling of PAX/Agents
Preparation of roster
Monitoring Telesales activities
Handling and resolving complaint related issues
To Assist recruitment and training for the new staff.
• Business Development.
• Strategic Sales and Marketing implementation to achieve the set revenue and air segment sales.
• Potential Client & Corporate integration’s & acquisitions building to expand customer base and agency penetration.
• Customer service /Support.
Create maximum awareness of the Web portal products and services through marketing activities.
Monitor the Agents on their financial credibility and establishing their Over draft based on bank guarantee.
Conduct onsite training's at Travel Agents office premises
Sales visits to agencies
To give floor support to newly converted agents and ensure that they have become adapted with the product and maximum air segments are generated on the web portal .
To review Travel Agents performance on a regular basis. And ensuring that the set target is achieved every month
• Airline Business Development
• Strategic Sales and Marketing
• Corporate integration’s & acquisitions
• Client building
• Customer service /Support
GSA Planning and Budgeting.
General Administration of Ethiopian Airlines GSA Office.
Corporate contracts executed for Ethiopian Airlines with major corporate viz Batelco & Zain.
Channel sales and IATA Agency Business enhancement.
Maintain good rapport with the agents and our valuable customers and ensure that they are receiving the unmatched service.
Holidays and Destination brand promotion.
Cargo operations.
Reporting - Daily Sales Report, and weekly Reports on Market activities of Other Airlines.
.
Pricing
Monitoring the selected competitors Fare Products regularly.
Assisting Country Manager in proposal of New Fares, Rules.
Escalating discrepancy in pricing to Head Quarters.
Construction of Fares for all type of journeys applying both journey and New Pricing Unit Concept (NPUC)
Dealing and solving agents queries regarding Fare rules and pricing
Supervisory role
Supervising and assisting reservation staff in smooth handling of PAX/Agents
Preparation of roster,
Monitoring Telesales activities.
Handling and resolving complaint related issues.
• Sales and Marketing
• Client building
• Customer service /Support
• Airline Business Development
• Strategic Sales and Marketing
• Corporate contract negotiation and execution
• Client building
• Customer service /Support
Interacting directly with corporate clients and trade partners at all levels assisting with their various travel related needs.
Deal with group enquiries and materializing sales
Sales support. Liaising with agents for their needs. Regular updates on OAL.
Communicate Fares and other promotions.
Market Updates to Head office.
Periodical Sales visits to Agents .
Reporting - Daily Sales Report, and weekly Reports on Market activities of Other Airlines.
Periodical review of Travel Agents performance. Generate passenger revenues in the assigned area and surpass the allocated targets.
Create maximum awareness of products and services through marketing activities.
Actively seek opportunities, which would allow the Airline to expand its customer base and agency penetration.
Corporate integration’s & acquisitions .
. Pricing
Monitoring the selected competitors Fare Products regularly.
Assisting Revenue team in proposal of New Fares,
Escalating discrepancy in pricing to Head Quarters.
• Airline Business Development
• Strategic Sales and Marketing
• Corporate integration’s & acquisitions
• Client building
• Customer service /Support
Launched Kingfisher Airlines at Trivandrum-Kerala
Played a major role in setting up the Spencers GSA office for Kingfisher Airlines at Vellayabalam Trivandrum.
Business development.
GSA Planning and Budgeting.
General administration of Kingfisher GSA office.
Channel sales and IATA Agency business enhancement.
Station In charge managing the Kingfisher Airlines office(GSA) with territories ranging entire covering agents across Trivandrum, Kollam, Adoor for Passenger Sales and administration of the location in all departments pertaining to Passenger Sales, Reservation/Ticketing & accounts.
Corporate integration’s and acquisition on Behalf of Kingfisher Airlines major Corporate’s acquired Hindustan Latex, Nest, State Bank Of Tranvancore, Toonzs Animation & US Technology.
Maintain good rapport with the agents and our valuable customers and ensure that they are receiving the unmatched service.
Monitor the Agents on their financial credibility and control ticket capping based on bank guarantee.
To achieve the set annual sales target of the GSA and to achieve the Sales/ Flown revenue target set by the principal.