Data & Cybersecurity Director
Hevolution Foundation
Total years of experience :14 years, 0 Months
Responsibilities:
Developing policies, procedures, and standards.
ISO27001 Certification renewal.
Conducting Risk Assessment for new projects.
Security Awareness Program.
Work with clients to optimize and modernize their portfolio of IT applications.
Modernize and drive costs from complex multinational IT infrastructures.
Help clients design next-generation IT architectures to meet their ever changing business needs.
Identify client's vulnerabilities and design protection systems to safeguard their intellectual property.
Delivering tutorials and labs for the following cources:
COSC1300/1301 Web Servers and Web Technology
COSC2536/2537 Security in Computing
COSC2413/COSC2426 Web Programming
Achievements:
- Founding team member of the Service Delivery Department.
- Increased the number of subscribed banks and biller by 200% from 34 to approximitly103.
- Developed new policies and procedures such as Refund, Escalation, Intercept High Value Bills and Payments.
- Conducted a Service Support Survey.
- Conducting Quarter Observations Reports.
Responsibilities:
- Business Process Management:
o Implementing Incident & Problem Management
o Handling Escalations.
- Operation Governess & Giddiness:
o Streamline internal/external communications
o Developing /approving polices and procedure
- Account Management:
o Conducting Client meetings
o Conducting Client Trainings
- OLA & SLA Compliance:
o Issuing Client monthly Reports.
o Issuing Company Performance Report.
o Issuing Company Outage Report & Calculating Penalties for responsible Third-Party.
Some Courses: -Computer and Internet Forensics -Information Security and Assurance -Information System Risk Management -Secure Programming Environments - Systems Architecture