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Arwa Eis, Radiology Specialist & Operations & Quality Lead|

Arwa Eis

Radiology Specialist & Operations & Quality Lead|·Dr. Ismail Raslan Clinics

Saudi Arabia

Bachelor's degree, Medical Imaging Technology

Work experience

Total years of experience: 3 years, 7 months

Radiology Specialist & Operations & Quality Lead|

July 2025 - June 2026

Dr. Ismail Raslan Clinics

Riyadh, Saudi Arabia

July 2025 - June 2026

Clinical Radiology Practice:
• Perform comprehensive diagnostic X-ray examinations for adult and pediatric patients with high precision and
clinical accuracy.
• Developed and standardized Comprehensive Examination Protocols tailored for both adult and pediatric care,
ensuring optimal imaging quality while strictly adhering to ALARA & radiation safety standards.
• Manage the full cycle of patient imaging, from preparation and positioning to final image processing,
maintaining a focus on patient comfort and safety.
Clinical Infrastructure & Operations Development
• SOPs
departmental alignment.
• Process Optimization: Mapped patient journeys using SIPOC diagrams and championed the implementation of
digital archiving (MIDAS) to transition from paper-based to data-driven operations.
• Governance & Compliance: Managed the complete lifecycle of SFDA regulatory compliance files, ensuring
100% adherence to national clinical standards., developed the organizational Code of Conduct, and authored
standardized job descriptions based on operational requirements.
• Operational Excellence: Designed institutional signage and workflow visual aids, resulting in improved patient
navigation and clinic efficiency. Established standardized cleaning and maintenance schedules, created
handover forms, and Led the multi-disciplinary Medical Committee, facilitating weekly quality-focused
meetings to drive institutional improvement.
• Clinical Safety Protocols: Designed and implemented Fast-track protocols for TB patients and standardized
Isolation SOPs, ensuring effective infection control, expedited care pathways, and full compliance with public
health safety standards.

Company industry:
Medical Clinic

Clinical Instructor – Radiologic Sciences

April 2024 - July 2025

Al-Ghad International Colleges

Riyadh, Saudi Arabia

April 2024 - July 2025

• Teach students in radiology labs using various imaging modalities including X-ray, CT, MRI, and Ultrasound.
• Supervise clinical training and hands-on practice in hospitals, ensuring effective student engagement and
performance.
• Contribute to the development and enhancement of academic curriculum in radiologic sciences, aligning
with current clinical standards and best practices.

Company industry:
Primary, Prep, & Secondary School

Trainee | Radiology

January 2021 - January 2022

Dr. Sulaiman Al Habib Hospital

Riyadh, Saudi Arabia

January 2021 - January 2022

Company industry:
Other Healthcare Services

Trainee | Radiology

January 2021 - January 2021

King Fahad Hospital

Medina, Saudi Arabia

January 2021 - January 2021

Company industry:
Other Healthcare Services

Trainee | Radiology

October 2020 - December 2020

Maternity and Children’s Hospital

Medina, Saudi Arabia

October 2020 - December 2020

Company industry:
Medical Hospital

Education

Al-Ghad International Colleges

January 2021

January 2021

Bachelor's degree, Medical Imaging Technology

Saudi Arabia

GPA (point): 4.24 out of 5

GPA (point): 4.24 out of 5

Skills

CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE

Intermediate

CUSTOMER SERVICE

Intermediate

DIAGNOSTIC RADIOLOGY

Intermediate

HEALTHCARE QUALITY

Intermediate

ORGANIZATIONAL DEVELOPMENT

Intermediate

PATIENT SAFETY

Intermediate

PROBLEM SOLVING

Intermediate

QUALITY ASSURANCE

Intermediate

RADIOLOGY

Intermediate

STANDARD OPERATING PROCEDURE

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Specialist-Radiological Technology
Training in the Radiology Department
Basic Life Support BLS
Patient Safety
patient experience
Communication Skills for Healthcare Practitioners
Code Of Ethics for Healthcare Practitioners
Advanced Microsoft Excel Professional
Introduction to Key Performance Indicators (KPIs)
Leadership Development Program ( اإلدارية القيادة
Quality Management in Health Organizations