Asad Baig, CUSTOMERS SERVICE REPERSENTATIVE

Asad Baig

CUSTOMERS SERVICE REPERSENTATIVE

DUBAI AIRPORT

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource Management
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

CUSTOMERS SERVICE REPERSENTATIVE at DUBAI AIRPORT
  • United Arab Emirates - Dubai
  • My current job since December 2013

DUBAI AIRPORT
• Report to the Lost and Found regarding the passengers lost belongings
• Gives passengers information about arrivals and departure time as well as their gate for their flight
• Guide the passengers about the way all throughout the airport
• Assist the passengers especially those who are in need
• Answers all the passengers inquiries to the best of my ability
• Manage and control the concourse
• Patiently hear passengers’ complaints and explain to them the necessary information
• Do office works (e.g. daily shift report, shift checklist, SUSA report, etc.)

Education

Master's degree, Human Resource Management
  • at University of Management & Technology
  • January 2011

Human Resource Management University of Management & Technology Lahore 2011

Bachelor's degree, Advance & Cost Accounting & Tax
  • at University of the Punjab
  • January 2009

B.Com. Advance & Cost Accounting & Tax University of the Punjab 2009

High school or equivalent, Commerce
  • at Chenab College of Commerce
  • January 2007

I.Com. Chenab College of Commerce Gujarat 2007

High school or equivalent, Science
  • at Shaukat Model High School
  • January 2004

Metric Shaukat Model High School 2004

Specialties & Skills

Languages

Urdu
Expert
English
Expert
Italian
Expert
Arabic
Beginner

Training and Certifications

Airport Service Program (Training)
Training Institute:
DUBAI AIRPORT
Date Attended:
March 2014