Assistant operations manager
Saudi Global Ports
Total years of experience :17 years, 0 Months
& Responsibilities:
•Managing Operations team ( 50 employees ) ( Saudis /Expats )
•Creating KPI’s & Managing SOP
•Import & Export In charge
•Resolve operational / Customs / Customer Issues.
•Ensuring Custom Clearance within Allowed Free Days’ Time.
•Management Reports - Direct Reporting to Head of Operations
•Coordination and maintaining good relation with Shipping Companies
•Coordination and maintaining good relation with Custom Brokers
•Coordination and maintaining good relation with Consignees
•Coordination and maintaining good relation with Custom Head officials and officers
•Maintains customer confidence and protect operations by keeping financial and other information confidential.
•Custom Team Appraisals (SGPC Employees
& Responsibilities:
•Accounts Receivable for Jeddah ( Freight & Detention) & APLL (Freight)
•Supervising Cashiers
•Daily dealing with Customers issue
•Follow up with credit customers and cash customers
•Follow up with customers for Detention o/s
•Monthly submission of reports
•Contributing team effort by accomplishing results as needed
•Resolve accounting discrepancies and irregularities
•Resolving queries from customer for Detention waivers/W-offs
•Prepare period end AR reports
•Prepare monthly statement of account for customers; Prepare weekly reports and identify major collection issues
