Ahmed Salem Ahmed

Manage and Configure the following network and security solutions:

- Cisco Secure Firewall (FTD/FMC)
- Cisco Web Security Appliance (WSA/SMA)
- Cisco Advanced Malware Protection (AMP)
- Cisco Secure Malware Analytics (Threat Grid)
- Cisco DNA Center
- Cisco Nexus Dashboard Fabric Controller
- Cisco Catalyst 9800 Wireless Controller
- ForeScout NAC platform
- Fortinet FortiGate firewall and FortiManager
- F5-BigIP LTM and GTM
- TrenMicro Apex-one endpoint Security
- TrendMicro Deep security manager
- TrendMicro Deep Discovery Analyzer
- LogRhythm SIEM

- Configured and troubleshot network devices including routers, core switches, and firewalls.
- Managed Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer, FortiProxy, FortiSandbox).
- Configured and administered Cisco ASA/FTD, Huawei USG, and site-to-site VPNs.
- Deployed Cisco ISE for identity and access control management.
- Ensured compliance with security policies and optimized system performance.

- Managed LAN, WAN, and WLAN infrastructure across multiple locations.
- Configured and supported Cisco, Juniper, and Fortinet firewalls.
- Led server virtualization projects using VMware vSphere, HP Blade, and SAN storage.
- Implemented remote access solutions (VPN) and security compliance standards.

- Deployed and supported Cisco Unified Communications (Cisco Call Manager and Unity Express, CUCM, Cisco Unity Connections, Voice Gateways and Gatekeepers).
- Managed VoIP telephony systems and audio/video communication solutions.
- Configured Cisco and Juniper network devices for enterprise environments.

-Provide 1st and 2nd level technical support for all hardware, software, and network issues.
-Installe, configure, and maintain network infrastructure, including Cisco routers, switches, and firewalls.
-Performed network troubleshooting and ensured LAN/WAN connectivity stability.
-Assiste in configuring and managing firewall policies, access control, and VPN solutions.
-Installe, update, and maintain desktops, laptops, printers, and IT peripherals.
-Conducte basic training for end users on hardware and software usage.
-Ensure network security compliance by applying best practices in firewall and access control configurations.
-Assiste in projects and special initiatives, supporting IT infrastructure enhancements.
-Following-up on hardware and software warranty claims with vendors and manufacturers.
-Manage software and hardware upgrades, relocations, and reconfigurations as required.
-Identifie opportunities for process improvements and recommended IT solutions.