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Aseel Alnajar, Performance Improvement Specialist

Aseel Alnajar

Performance Improvement Specialist·The Specialty Hospital

Jordan

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 7 years, 1 months

Performance Improvement Specialist

August 2019 - Present

The Specialty Hospital

Amman, Jordan

August 2019 - Present

Performance & Data Management:

•Manage a hospital-wide performance measurement system by analyzing, validating, and monitoring key clinical and operational indicators.
•Develop data collection and reporting tools, and prepare daily, monthly, and quarterly performance reports for department leaders and executive management to support data-driven decisions.
•Conduct data analysis to identify trends, performance gaps, risks, and improvement opportunities, and perform internal and external benchmarking when needed.

Quality Improvement Project Management:

•Lead and manage hospital-wide Quality Improvement projects, with full responsibility for the project lifecycle from initiation to closure.
•Define project scope, objectives, timelines, and success measures in alignment with organizational priorities.
•Coordinate and follow up with multidisciplinary teams to ensure effective implementation, documentation, timely delivery, and sustainability of results.
•Apply structured improvement and risk management methodologies such as FOCUS-PDCA, Lean, DMAIC, Root Cause Analysis, process mapping, and FMEA.
•Manage multiple projects and ensure proper documentation, performance tracking, and continuous follow-up with stakeholders.

Accreditation, Compliance & Quality Assurance:

•Participate as a key team member in preparing the hospital for national and international accreditations, including JCI, CCPC, HCAC, AHA, and ISO standards, by supporting gap assessments, documentation, staff readiness, and compliance with required standards.
•Conduct internal quality audits and daily quality rounds to monitor compliance, identify risks, and ensure continuous readiness.

Training, Communication & Governance:

•Deliver training and awareness sessions to clinical and administrative staff on quality management, patient safety, performance improvement tools, and accreditation requirements.
•Support departments in identifying and implementing quality and patient safety improvement opportunities.
•Coordinate quality-related committees and multidisciplinary meetings, including scheduling, preparing reports and presentations, documenting minutes, and following up on action items.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Procurement and Logistics Trainee

April 2019 - June 2019

Siniora Food Industries Company

Amman, Jordan

April 2019 - June 2019

• Monitor purchasing requisitions (PR).
• Identify potential suppliers, request for quotations, Compare and evaluate Quotations, negotiate
prices and payment terms.
• Ensure that all purchasing transactions are within the purchasing budget.
• Create purchasing orders (PO) by using iScala/ERP system, submit and send them to suppliers.
• Follow up PO confirmation, readiness, payments, terms and conditions.
• Arrange for shipping of purchased goods.
• Track shipments from suppliers to ensure on time delivery.
• Monitor and evaluate suppliers’ performance to ensure delivery of goods and services in the
agreed quantities, in timely manner, while observing quality measures.
• Verify warehouse receipts of items by comparing items received to items ordered; resolve
shipments in error with suppliers.
• Maintain and review all record of purchased goods, including commercial invoices, Bill of lading,
warehouse receipts, Customs declaration, packing list etc.
• Maintaining updated data and information about suppliers, products and prices.
• properly filed All job-related documents and correspondences

Company industry:
Industrial Production
Job role:
Purchasing and Procurement

Education

The Hashemite University

August 2018

August 2018

Bachelor's degree, Industrial Engineering

Jordan

GPA (point): 3.64 out of 4

GPA (point): 3.64 out of 4

I am a highly intelligent Industrial engineer. I have graduated from Hashemite University with an Excellent GPA and achieved the 2nd honor degree.
View attachment

Skills

Data Analysis
Expert
Data Analysis
Expert
Project Management
Expert
Project Management
Expert
KPI
Expert
KPI
Expert
Quality Management Systems QMS
Expert
Quality Management Systems QMS
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
Problem Solving
Expert
Problem Solving
Expert
High Level Of Accuracy
Expert
High Level Of Accuracy
Expert
Leadership
Expert
Leadership
Expert
Performance Assessment
Expert
Performance Assessment
Expert
Negotiation
Intermediate
Negotiation
Intermediate
Time Management
Expert
Time Management
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Organizational skills
Expert
Organizational skills
Expert
Statistical Process Control (SPC)
Expert
Statistical Process Control (SPC)
Expert
ERP/iScala
Intermediate
ERP/iScala
Intermediate
Communication
Expert
Communication
Expert
Data analysis
Expert
Data analysis
Expert
Risk mangement
Intermediate
Risk mangement
Intermediate
Quality management
Expert
Quality management
Expert
KPIs
Expert
KPIs
Expert
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

Jordan Engineers Association

Industrial Engineer

November 2018

Training and Certifications

Certifications
A Mechanism for Collecting Data, Indicators, & Electronic Forms Workshop
Health Care Accreditation Council
Knowledge of ISO 22000 Requirements
La Pantera
Aug 2022
PowerPoint Presentation-Design PowerPoint Slides
Udemy
Simulation Exercise: How to improve Healthcare
Health Care Accreditation Council
Nov 2025
Business Modeling using ArchiMate
National Cyber Security Center (NCSCJO)
Sep 2025
General Industry Safety and Health
OSHAcademy Safety and Health Training
Nov 2025
Strategic Planning by Balanced Scorecard
Amman Chamber of Commerce Training Academy
Jan 2023
Preparation Course for Certified Professional in Health Care Quality (CPHQ)
Al Moshtarakah
Aug 2022
Linking Risk Management (RM) with Total Quality Management (TQM)
Amman Chamber of Commerce Training Academy
Oct 2024
Leadership & Management Course
Health Care Accreditation Council
Introduction to Advanced Excel

Training
University internship
social security corporation (SSC)
Jun 2018